Ratings based on 143 Verified Reviews

4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville TN

Posted Sep 18, 2017
Nice hotel with clean facilities. The breakfast was good and contained a lot of different items. The building is in perfect condition. Not sure how old the facilities are but it is great. Even the stairwell was clean.
Comment from Hotel Management
Sep 21, 2017 by Matthew V., Hotel Management
Bob - Thank you for staying with us, we appreciate such a positive review about the hotel and your stay! Our staff works hard to keep the building looking fresh and the guest experience one they'll be happy with! I do hope we'll see you again!
5 out of 5
by Michaelene

Perfect place to stay

Posted Jun 12, 2017 on Hotels
This was the perfect place to stay! Clean, spacious and comfortable with a breakfast bar that had something for everyone. We wold definitely stay there again.
Comment from Hotel Management
Jun 16, 2017
Michaelene - Thank you so much for a great review!! We appreciate your kind words and that you chose you stay at our hotel! We look forward to having you stay with us again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern KY

It was convenient to highway and stores.

Posted Jun 8, 2017
Pros: All and the morning breakfast was very very nice.
Cons: nothing, would like pool hours longer since we went to a show at Renfro Valley and would have like to experience the pool, also would love if you had
Location: Renfro Valley and restaurants close.
Everything was as expectant and met the ratings I reviewed.
Comment from Hotel Management
Jun 16, 2017 by Matthew V., Hotel Management
Lil - Thank you for staying with us, we love having people stay with us who are going to Renfro Valley! We appreciate the kind words about your stay and our breakfast!
5 out of 5
by Christopher

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
Apr 26, 2017
Thank you for staying with us!
4 out of 5
by Dave

Posted Apr 12, 2017 on Hotels
Comment from Hotel Management
Apr 26, 2017
Thank you for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice

Posted Mar 31, 2017
Pros: Quiet, clean and welcoming.
Location: It is in the town of Berea near Berea College. There are many shops selling handmade items such as pottery, wooden items, weaving and jewelry.
My stay was just a quick overnight stay. The staff is very welcoming, the facility is quiet and the room is clean. What more can you ask for? Great place to stay.
Comment from Hotel Management
Apr 1, 2017 by Matthew V, Hotel Management
Dear Valued Guest - Thank you so much for a great review! We are thrilled that you enjoyed our town and our hotel! Please come back and see us!!
4 out of 5
by Barbara

Posted Mar 27, 2017 on Hotels
The food left a lot to be desired. No cereal without sugar, except for fruit it was hard to eat in healthy manner
Comment from Hotel Management
Apr 1, 2017
Barbara - Thank you for staying with us, I apologize about your disappointment with breakfast. We understand that it is important to our guests to get their morning started off right. I'm not sure what happened during your morning with us but I will look into it. We offer, hard boiled eggs, yogurt and other healthy breakfast options as well as non sugared cereal. On the breakfast bar we also have bananas and apples. These should have been there the morning you were here but I want to thank you for bringing this to my attention! I will frequent the breakfast bar more often to make sure all options are available to our guests! I do hope you'll come back and see us!
4 out of 5
by James

Average at best

Posted Mar 23, 2017 on Hotels
Hair in bathtub. Bed was well worn.
Comment from Hotel Management
Apr 1, 2017
James - OH NO!! I am so sorry for the condition of your room, no guest should experience this at our hotel or any hotel! I will follow up with housekeeping regarding the bathtub issue. Hopefully you informed front desk of the mattress issue upon checkout because that is the only way I'd know what room you stayed in. We appreciate your feedback, please come back and see us!
4 out of 5
by Kerry

Posted Mar 16, 2017 on Hotels
Comment from Hotel Management
Apr 1, 2017
Kerry - Thank you for staying with us!
4 out of 5
by Robert

Posted Mar 14, 2017 on Hotels
Comment from Hotel Management
Apr 1, 2017
Robert - Thank you for staying with us!