Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from boston

Lovely view of Hamilton

Posted Jul 18, 2016
Great view of and convenient ferry to Hamilton. Lovely infinity pool. On the other hand, not right on the beach nor is it an easy walk to anywhere off premises. Must take a taxi to any destination that is not accessible by ferry. Clean, big room and pleasant patio overlooking the grounds.
5 out of 5
by A verified traveler from New York, NY

The hotel shuttles are great!

Posted Jul 15, 2016
My wife and I really enjoyed our stay, we wanted a relaxing trip and this resort fit the bill
5 out of 5
by A verified traveler from Grasse

Excellent

Posted Apr 23, 2016
Fantastic service throughout the hotel - every single member of staff was friendly, courteous, helpful and smiling. What a change compared to some other Bermuda hotels. Excellent, modern rooms. Thoroughly recommended.
4 out of 5
by A verified traveler from NYC

Lovely stay

Posted Apr 22, 2016
Great location helpful staff. Good spa--had a terrific massage. Only downside food and room service pricey. Big suite/cottage
5 out of 5
by A verified traveler from New Jersey

Nice hotel, great view of the harbor and Hamilton.

Posted Apr 22, 2016
Cons: The gym could have been better equipped
The hotel staff (from front desk to housemaids) made our stay very pleasant. They were so helpful and always had a smile on their face and greet you with a hello every morning. The water Taxi to Hamilton was an easy travel to the city and it was free. Overall, our experience was great and I highly recommend the hotel.
5 out of 5
by A verified traveler

Awesome Hotel

Posted Mar 17, 2016
We had an amazing stay at Newstead. Hotel was only a 5 minute ferry ride from Hamilton. Staff were very friendly and accommodating. Room service food was excellent. We would definitely stay at Newstead again.
5 out of 5
by A verified traveler

total relaxation!

Posted Mar 12, 2016 on Hotels
8th visit to the Newstead - great spot. Can't wait to go back. Excellent, friendly staff.
4 out of 5
by Paul

Posted Mar 6, 2016 on Hotels
although the hotel is fairly new, it looks as though they are not keeping up with the general maintenance as there were a few problems such as with the shower and repairs had been left without re-painting.
5 out of 5
by A verified traveler from milwaukee, WI

Very nice hotel & great for families.

Posted Feb 25, 2016
Really enjoyed our stay. Only suggestion would be to replenish toiletries during visit.
5 out of 5
by A verified traveler from Boston Ma

Beautiful hotel that feels like a comfortable home

Posted Feb 21, 2016
Cons: It would be nice if the shop sold some groceries like milk etc since the closest shop is in Hamilton.
Location: It was a quick ferry ride over to Hamilton and we also loved the beach. The rail trail for walking is close by as well.
This hotel feels more like a luxury condo. Everything is above the standard hotel room features and it is very comfortable. We loved the spacious balcony, the comfortable chairs for reading, the well-equipped kitchen and the luxury bathroom and dressing area. The hot pool overlooking the city of Hamilton was beautiful at sunset. Being able to use the Elbow Beach property was also very nice. The shuttle would take you there and the property had everything you could want on a beautiful beach.
Comment from Hotel Management
Feb 27, 2016 by K. Bean, Hotel Management
Thank you for your wonderful review Maureen. Hopefully we have the pleasure of welcoming you back in the near future. K.Bean Front Office Manager