Ratings based on 203 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Amazing Place!

Posted Oct 9, 2016
Pros: Beautiful grounds and views as well as the spacious suite.
Cons: No convenience store.
Location: Hamilton is a short ferry ride away where you can take public transportation to everywhere on the island. Evdry part of Bermuda is lovely!
We loved the Newstead! The view from our balcony was beautiful and the grounds were lovely. Our suite was so comfortable and spacious with a full kitchen. We ordered food from the Zanzibar restaurant and it was very good. We used the complimentary ferry to Hamilton every day. The only thing missing was a convenience store which would have been helpful. We would definitely recommend this resort!
3 out of 5
by A verified traveler

Good but needs improvements

Posted Sep 26, 2016
Pros: Views, staff, location, golf
Cons: Beds, showers
Location: Golf was handy and the shuttle to Hamilton took less than 5 minutes. Great restaurant in Hamilton.
The staff were very good (Sierra, Brooks and Denzel were great). Clean rooms with a beautiful view. The beds were uncomfortable and had polyester sheets that felt like rubber. The shower is dangerous as there are no grips and very steep. We transferred to as handicap room for a normal shower. This is a great place but it needs attention to the above.
2 out of 5
by A verified traveler

Posted Sep 8, 2016
Pros: The restaurant and bar staff was pleasant, service was quick, food good. The pool and lounge area was lovely.
Cons: 1) unhelpful front desk and concierge 2) drainage in tub; 3) noisy, bouncy coil mattress; 4) broken mini fridge; 5) extremely limited ferry service
Location: You can't really walk anywhere. Complimentary shuttle and ferry is extremely limited and not convenient.
My husband and I stayed at Newstead for our anniversary over an extended Labour Day Weekend. We love to travel and have visited over 20 different countries. In our younger days we stayed at 3 star properties, but now that we are more established, we treat ourselves and splurge on upscale accommodations. We prefer Kimpton, Fairmont and Shangrila Groups. However, we decided to do something different for this holiday and we completely regret our decision to stay at Newstead. As I stated, my husband and I have many experiences of luxury service that goes over and above and premises that wows. Sadly, Newstead overwhelmingly disappoints and rates more like a mid-range establishment with a luxury price tag.
5 out of 5
by A verified traveler

Beautiful hotel with beautiful views

Posted Sep 1, 2016
It was a great stay. I would highly recommend it
4 out of 5
by deborah

This traveler left a rating score only Posted Aug 26, 2016 on Hotels
4 out of 5
by Joyce

Posted Aug 26, 2016 on Hotels
The only real complaint I had is that we never knew we would be asked to pay $100 to sit on two beach chairs at Elbow Beach, one of the two beach resorts they shuttle guests to
5 out of 5
by A verified traveler from kentucky

Great, just across from Hamilton

Posted Aug 21, 2016 on Orbitz
Great facilities, close to store, moped rentals and Hamilton. Had a few bugs in our room and they sprayed immediately. Really great week.
4 out of 5
by A verified traveler from boston

Lovely view of Hamilton

Posted Jul 18, 2016
Great view of and convenient ferry to Hamilton. Lovely infinity pool. On the other hand, not right on the beach nor is it an easy walk to anywhere off premises. Must take a taxi to any destination that is not accessible by ferry. Clean, big room and pleasant patio overlooking the grounds.
5 out of 5
by A verified traveler from New York, NY

The hotel shuttles are great!

Posted Jul 15, 2016
My wife and I really enjoyed our stay, we wanted a relaxing trip and this resort fit the bill
4 out of 5
by kathleen from massachusetts

Posted Jun 29, 2016 on Hotels
Beautiful hotel with great views of the harbor to Hamilton. Golf package was very good; the golf pro was very accomodating and free shuttle to and from the course was free and very efficient. 2 things that really bothered me: I booked through Hotels.com and found out that since I didn't book through the hotel I couldn't use the hotel free shuttle. This resulted in a $35 cab fare even though I arrived with friends who were booked on both of my flights. Also they have instituted a $45 charge if you leave your beach towel at the beach or pool. Understandable, but they don't replace your wet beach towel unless you specifically request them to do so. For so an expensive resort I found this to be an annoying extra thing to have to worry about