“After traveling four hours and expecting to have accommodations available, the management had canceled my reservation and then was untruthful as to why, claiming they had tried to call me numerous times. When asked what number they called they quickly admitted that they did not have my phone number. My family and I were without accommodations and had to scramble close to 10 PM to find somewhere to rest… Absolutely unacceptable.”
“After traveling four hours and expecting to have accommodations available, the management had canceled my reservation and then was untruthful as to why, claiming they had tried to call me numerous times. When asked what number they called they quickly admitted that they did not have my phone number. My family and I were without accommodations and had to scramble close to 10 PM to find somewhere to rest… Absolutely unacceptable.”
Samantha