“The location is convenient to Hakata Station. The lobby is impressive, with lovely books and interior design, and the music is tasteful. The staff are helpful. Unfortunately, the room we booked was 行政雙床房, 非吸煙房 (Episode 1, with Club Lounge Access). It is spacious, but it's on the second floor and faces the back of the building, so it gets no sunlight and remains very dark even during the day. The toilet is very small, and the shower curtain smells unpleasant.”
“Out of all Japan stays, and that’s serval trips a year, including at unmanned properties, this was certainly the worst room ever plus worst experience with customer service. First of all. The AC in the bedroom didn’t work. It was 35C during the day and 30c at night. It took 40 min to get to a staff who righteously told me you should know that is an unmanned property. Fine. But functioning AC is basic requirement for this city. Asked us to search for an AC remote that doesn’t exist at first……
“This is a wonderful hotel/ apartment! Especially if you are looking for something that feels like a private getaway. Please try this apartment you won’t want to leave. They have a very large bathtub and shower, saunas, and a free 24hr shop.”