预订贝特斯纽威德酒店宾馆住宿限时优惠

“We did have some checking in issues - we didn’t receive a key box code and had to ring the host at midnight. We found it quite hard to reach the host in the days leading up to the booking.”

“Great! Immaculate rooms, lovely staff, good beer and nice location in the wonderful town of Usk.”

“Clean and tidy room No air conditioner it was extremely hot over 31 degrees celsius and the window could not be opened due to a window safety cable. We had to cut our stay shorts it was just too hot and we could not sleep in the room. Very stuffy fan just circulated hot air. Very disappointing thought Best Western had a minimum standard across the chain this one certainly did not compare to others.....”

“My overall assessment on the stay would rate it no more than a three star. There are some minor maintenance issues that need to be looked into. The staff were very pleasant and helpful. Food was very good and the full English was excellent. The idea of filling out what you wanted for breakfast the previous day was not really how I would like it as this might change, I would prefer to decide on the day. Conclusion: The accommodation was a little tired and in need of a spruce up.”

“We have stayed here before several times but this time was really disappointing. We booked an accessible room but on arrival we were told this wasn't available and we were on the first floor. It was fortunate my operation for a knee replacement was postponed or I wouldn't have managed the stairs (no lift). The first floor room was stifling as it was during the ongoing heatwave. No fan provided. We went straight to get a cold drink (having driven 200 miles we were parched). Ordered the drinks……

“The breakfast was lovely. There’s no air-conditioning so you’ll have to crack the window. There’s some stairs, so just be aware that you need to carry your luggage up some stairs. The staff are very helpful and friendly. ”

“Nice stay, friendly, helpful staff, lovely room decoré/amenities”

“Lovely room and staff were very helpful. Breakfast was ok but could be better”

“One night stay. Very friendly staff. Lovely village location with nice view of the Wye valley hillsides. Very reasonable pub standard evening meal, breakfast was spot on. The room was clean and comfortable with all the bits you would expect, kettle with tea and coffee, a nice bottle of sparkling water, TV, good quality soap and shower gel etc. Great value for a very reasonable price. Add in that they served a well kept pint of Tribute Ale.”

“Staff were great, food good and great location would return.”

“Lovely room and good breakfast with helpful cheerful staff.”

“Kel and Mel made us feel very welcome when we arrived. Gave us ideas about what we could do. We enjoyed a day walking along the canal and the next day to a local sites. The Breakfast was excellent.”

“Staff were very helpful.”

“Very good environment and resturant.”

“A nice big room with ample parking. In a quiet location just outside the town. No staff on site but a key lock to each room. Spoke to staff on the phone who were very helpful to check everything was ok. ”

“I had a great stay at this hotel for the night. Very clean, comfortable beds. Clean shower. Could connect to the TV to watch the likes of YouTube or watch normal channels. Room service, although I didn't use this. A lovely restaurant with lovely food..and the staff were fantastic. Even checked me in an hour early. Thank you so much for a lovely stay and I highly recommend booking.”

“Poor state decoration, not a great standard of cleaning. Reception staff very helpful.”

“A beautiful setting and clean renovated property. Wonderful breakfast and lovely hosts. My favorite accomodation during my UK holiday!”