Get an overview of this hotel3-star hotel with bar/lounge and coffee shop/café

Popular property highlights

Free self parking
Free WiFi
24-hour business center
Smoke-free property
24-hour front desk

Location

Located in the heart of Pontypool, this hotel is within 9 mi (15 km) of Big Pit National Coal Museum, Caerleon Castle, and Llangibby Motte and Castle. Big Pit National Coal Museum and Newport Cathedral are also within 9 mi (15 km).

Hotel Features

This smoke-free hotel features a bar/lounge, a coffee shop/café, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.

Room Amenities

All 53 rooms offer free WiFi, room service, and flat-screen TVs with digital channels. Guests will also find coffee makers, hair dryers, and phones.

Best Western Pontypool Metro Hotel

Hotel Amenities

Hotel Amenities

The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 3-star property.

Wireless Internet access is complimentary. This Pontypool hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours). Complimentary self parking is available on site, along with a car charging station.

Best Western Pontypool Metro Hotel is a smoke-free property.

  • Safe-deposit box at front desk 
  • Bar/lounge 
  • Luggage storage 
  • Newspapers in lobby (surcharge) 
  • Breakfast available (surcharge) 
  • 24-hour business center 
  • Concierge services 
  • 24-hour front desk 
  • Porter/bellhop 
  • Electric car charging station 
  • Total number of rooms - 53 
  • Coffee shop or café 
  • Free self parking 
  • Number of floors - 2 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Smoke-free property 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Phone 
  • Coffee/tea maker 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board (on request) 
  • Desk 
  • Digital TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (limited hours) 

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.

Lounge Area - This diner serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Starbucks - Onsite coffee shop.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a debit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Debit cards only
No rollaway/extra beds available
No cribs (infant beds) available
Only service animals are allowed

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: GBP 50.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for continental breakfast: GBP 7..50 per person (approximately)
  • Early check-in fee: GBP 10.00
  • Late check-out fee: GBP 10.00
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

National Rating

This property has received its official star rating from Visit Wales.


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