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"Room was spotless and the staff was very kind! "

"Great location. Clean room. Not the best pillows so if you can bring your own it’d be better. The best cluster of fall foliage right in the backyard. It was Big Bear’s slow season when I went third week of October so there was no one at the front desk but communication was conducted via texts and the staff was responsive."

"From checking in to checking out, our stay was very comfortable. The resort was right across from the lake "

"I loved this place! Clean room, kind staff and perfect location "

"The amenities, room was clean"

"We had one of the spa suite rooms and it was really nice. Pretty much 2 rooms combined and a back patio which was really great for our dogs. Lucky for us we were able to even check in early (around 1:30-2pm) which I greatly appreciated and 11am checkout time is amazing to me as well because usually anywhere else is 10am and I’m calling asking for late checkout lol. I did absolutely appreciate and loveee the fact the spa suite room is dog friendly. We love to travel with our dogs and not all the time are pets allowed in every room so being able to reserve the room we want and accommodate our dogs was great. The spa tub worked great very big and pretty deep, all jets work, clean, and right next to a lil fire. The tv is on a swivel tables too so you can watch it while you’re in the tub. Super close to the village too. Literally like a 5-10 minute walk. 4 burner stove. Mini fridge that got so cold my drinks got kinda slushy. A few pots and pans, as well as plates bowls silverware were in the room too with dish soap and a sponge. Everything for us to make an amazing dinner and breakfast. 10/10 will be coming to stay here whenever we go to Big Bear from now on. "

"All around nice little place to stay."

"Otto stay was very unique. Clean and quant, amenities were great! "

"Rooms are nive and clean. Actually the place is nice and clean. Staff was friendly "