Blue Cross Arena Tours

The room and hotel were clean and the bed comfortable. It's outdated and the bedside plugs did not work which was annoyance trying to charge devices.

Beds were comfy. Only having a flat sheet & not a fitted sheet was rather annoying- especially b/c the mattress protector was for a much smaller bed. Cobwebs were plentiful. Went to check in at 6:40p & our room was not ready yet. They did offer a free breakfast for the inconvenience, but our schedule did not allow us to use it the following AM before it expired. We had things to keep us occupied for a few hours & the room was ready by 9p when we finally re-checked in. We did not utilize housekeeping during our stay, but unfortunately, removed the do not disturb sign at 7a when we left the room for a meeting we had (we removed most things from the room, but not all); came back to the room just after 9a & the room was completely re-set & our belongings were gone- had to argue with housekeeping to get my fleece vest back off their linen cart; they returned our alkaline water but “lost” the energy drinks & snacks we left in the room. Be forewarned- leave the do not disturb sign up until you officially check out! I will own my part on that, but in staying in numerous hotels - I’ve never had housekeeping attempt to reset a room that early! And no- they were not on the floor when we left the room at 7a & we did not check out until check out time at 11a.

Fantastic restaurant and bar.