“So much potential undelivered unfortunately. The building is stunning & the rooms internally were lovely, but parts externally are in state of disrepair & buildings round the back look like they’re falling apart.
Our first impression wasn’t amazing, we’ve come to expect a warm welcome of Scotland, but the greeting we received was functional, very polite & well mannered, but not warm or welcoming. We also weren’t given an Islay House guide which meant we had to guess what the amenities were……
