2/5 Poor
Howard
Feb 5, 2019
Disliked: Staff & service, property conditions & facilities
A Country Club in Name Only
On arrival, I was told they had no reservation for me, were not expecting any arrivals that day and that they did not deal with Hotels.com. It took several hours to sort things out and, even then, they insisted I change apartments the following day to an inferior one. The water pressure was pathetic until it was fixed two days before I left. At times, there was no hot water and the promised WiFi worked intermittently. The approach “roads” to the property were not really roads at all but deeply rutted and crater-strewn mud and rock tracks. Anyone arriving there without back problems is unlikely to leave in similar condition. The property has none of the features one might expect to find at a “country club”. It seems apparent that the owner has run short of the capital required to complete this work in progress. The interiors have not been finished to a high standard and the on-site management, however enthusiastic, is naive and amateurish. Most of the tenants appeared to be longer-term - people working or studying locally - and I feel this is appropriate until such time as the project has been completed to a standard suitable for tourism. In the meantime, I cannot recommend Buckley’s Country Club, nor would I stay there again.
Stayed 8 nights in Jan 2019
