Find Hotels with Room Service in Burlington

"Staff were very polite and helpful. Rooms were good sized"

"Poor excuse for a continental breakfast. Also Expedia decided to cancel our reservation and staff didn't bother to reach out and would not honor the booked price."

"Rugs are very dirty and smelly woke up very stuffy not pleasant."

"Great stay from the minute we arrived to our departure. Entire staff from desk to restaurant staff 5 star. Will be back"

"The staff need to be more professional. I had an awkward experience that did not make a good impression on me nor my partner. The staff was handling a difficult customer ahead of me, but their incapacity to correctly handle that difficult customer, to say the least was disappointing. The staff member had become alarmingly irate with that particular difficult customer, very unprofessional. Adding to the already convoluted spectacle, after re-entering the lobby with my luggage, the manager, incorrectly assumed that I was the difficult customer that her staff was dealing with earlier. This was an incredulous experience that has left a bitter memory regarding this establishment. To the hotel management, please train your staff on how to handle difficult customers and train your manager to properly identify difficult situations without jumping to conclusions and assumptions. I shouldn't have to tell you how to do your job."

"The breakfast was good and food hot and ready. Check in staff was very nice. The pool was a treat for my family. The. Room itself was not really all that clean and I could hear everything that my neighbours were saying. Someone was working on the fourth floor in the business centre and walking over top and through the door. The tub needs to be replaced. This was good for a night’s stay but would not stay longer. "