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Casa Azul Maya

Photo gallery for Casa Azul Maya

In-room safe, desk, blackout drapes, iron/ironing board
3 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas
Terrace/patio
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Casa Azul Maya

Casa Azul Maya

3.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Laundry
  • Outdoor Space
Map
Av. Perimetral Poniente. Fraccionmiento, Fraccionamiento Mar Turquesa, Isla Mujeres, QROO, 77400

Explore the area

  • Popular LocationParque de los Suenos1 min walk
  • Popular LocationCancun Underwater Museum8 min walk
  • Popular LocationIsla Mujeres Sculpture Garden19 min walk
  • AirportIsla Mujeres, Quintana Roo (ISJ)8 min drive

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Double Room

  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Room

  • 861 sq ft
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

Standard Quadruple Room

  • Studio
  • Sleeps 4
  • 2 King Beds

About this area

Isla Mujeres

Located in Isla Mujeres, Casa Azul Maya is in the entertainment district and near a private beach. The area's natural beauty can be seen at Garrafon Natural Reef Park and Shark Beach, while Parque de los Suenos and Isla Mujeres Sculpture Garden are popular area attractions. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ecotours nearby.

What's nearby

  • Parque de los Suenos - 1 min walk
  • Cancun Underwater Museum - 8 min walk
  • Isla Mujeres Sculpture Garden - 19 min walk
  • Punta Sur - 2 min drive
  • Shark Beach - 2 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 136 min drive

Restaurants

  • Playa rancheros - 14 min walk
  • Casa Rolandi - 4 min drive
  • Lolo Lorena - 4 min drive
  • Kash Keken Chuc - 4 min drive
  • La Justicia De Don Pino - 4 min drive

About this property

Casa Azul Maya

3-star aparthotel with pools and private beach
Spend the day on Casa Azul Maya's private sand beach or relax by one of the aparthotel's 3 outdoor swimming pools. Each apartment features a kitchenette with a microwave, plus free WiFi and a Smart TV with cable channels. A dining area, a coffee/tea maker, and in-room massages are among the other amenities available to guests.
Casa Azul Maya offers 7 accommodations with safes and coffee/tea makers. Accommodations at this 3-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with cable channels. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
This information is provided by our partners.

Property amenities

Beach

  • Private beach nearby
  • Free beach club nearby
  • Beach towels

Pool/Spa

  • 3 outdoor pools
  • Outdoor pool access
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Family friendly

  • Cribs (infant beds): MXN 10.0 per stay

Kitchenette

  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Cooked-to-order breakfast available for a fee daily 9:00 AM–noon: MXN 10 for adults and MXN 10 for children
  • 1 poolside bar
  • Couples dining
  • Private picnics

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MXN 12.0 per night

Bathrooms

  • Shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Dining room

Entertainment

  • Smart TV with cable service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Near laundromat

Work spaces

  • Desk

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the ocean
  • Near the sea
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near the bay

Things to do

  • Outdoor pool access nearby
  • Free bicycle rentals on site
  • Theme parks nearby
  • Ecotours nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Window guards

General

  • 7 rooms
  • Romance packages available

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 12.0 per night
Cribs (infant beds) are available for MXN 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: MXN 10 for adults and MXN 10 for children (approximately)
  • Crib (infant bed) fee: MXN 10.0 per stay
  • Rollaway bed fee: MXN 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Azul Maya Aparthotel Isla Mujeres
Casa Azul Maya Aparthotel
Casa Azul Maya Isla Mujeres
Casa Azul Maya Aparthotel
Casa Azul Maya Isla Mujeres
Casa Azul Maya Aparthotel Isla Mujeres

Frequently asked questions

Does Casa Azul Maya have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Casa Azul Maya?

As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Casa Azul Maya on Dec 1, 2022 start from $133.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Azul Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Azul Maya?

Self parking is free at this property.

What time is check-in at Casa Azul Maya?

Check-in is from 3:00 PM - 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Azul Maya?

Check-out is at noon.

Where is Casa Azul Maya located?

Situated in Isla Mujeres, this beach aparthotel is steps from Garrafon Natural Reef Park and Parque de los Suenos. Isla Mujeres Sculpture Garden and Shark Beach are also within 1 mi (2 km).

Can I cancel my reservation for free at Casa Azul Maya and receive a full refund?

Yes, Casa Azul Maya offers free cancellation on select room rates, because flexibility matters! Please refer to Casa Azul Maya cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 52 out of 68 reviews" "
" "5 - Excellent 76%
Rating 4 - Good. 11 out of 68 reviews" "
" "4 - Good 16%
Rating 3 - Okay. 3 out of 68 reviews" "
" "3 - Okay 4%
Rating 2 - Poor. 1 out of 68 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 1 out of 68 reviews" "
" "1 - Terrible 1%

4.7/5

Cleanliness

4.3/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Leigh
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is on the quiet end of the island and on a quiet street. We were there in the off-season (Nov) when restaurants close early (6-7pm), so we had to eat early or keep some groceries in the refrigerator. The nearby sushi place, Samura, was open late and wonderful. The Kin Ha resort across the street was a great bonus. We had big wonderful breakfasts (included with our stay) by the water then enjoyed the loungers on the deck and swimming in the gorgeous blue water. There are kayaks, paddlboards, and snorkel masks (no snorkels) to borrow. Sometimes a fun band played in the afternoon. There are 3 pools by the bar to enjoy. We could have also visited the Mayan Beach Club on the north side of the island also, which has a sandy beach with good waves for playing in rather than a deck like a Kin Ha. Both beach clubs are included in the price of staying at Casa Azul Maya which makes this a great deal. We were very comfortable in the 2 bedroom family suite. We borrowed the hotel's bicycles one day to go to the Super Aki for groceries. The bikes were not in the best shape but made for a fun errand. The staff is very friendly and helpful and made us feel so welcome. We highly recommend this lovely spot!
Stayed 5 nights in Nov 2022

5/5 Excellent

Aleksandr
Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING WAS EXCELLENT !!!! Only if I could give more stars I would. The room was beautiful, big, clean. All appliances were working, AC was quite and kept good temperature inside. The staff was so polite and helpful. Big plus was breakfast and two beach clubs were included. The location was just perfect, on very quiet street , a-lot of good restaurants around. Punta Sur was 10 min walking distance. Love it, love it. Really enjoy my stay. Definitely will be back. Thanks to all staff members!!!
Stayed 10 nights in Sep 2022

5/5 Excellent

Aleksandr
Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good, clean hotel. Spacious rooms and courteous staff. Excellent and free use of sun loungers, kayaks and snorkeling gears in Kin-Ha. Amazingly delicious breakfasts and a magnificent beach in Mayan Beach Club. The cost of a taxi is a maximum of 150 pesos to anywhere on the island. Come, check into this hotel and enjoy the sun, sea and delicious food. Highly recommended !!!
Stayed 10 nights in Sep 2022

5/5 Excellent

Luis Enrique Merino
Liked: Cleanliness, amenities, property conditions & facilities
Es la segunda vez que nos quedamos alli. Y queremos volver por tercera vez dios mediante. Recomendable al 100 por ciento.
Stayed 3 nights in Sep 2022

5/5 Excellent

Danielle
Stayed 2 nights in Aug 2022

4/5 Good

Brittanie
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Casa Azul Maya was good. The rooms were spacious for our family of 4! The service was good for the most part. We had a little mishap the last day but wasn't too terrible. There was construction next door so we were woke up early to a lot of banging but other than that everything else was great.
Stayed 7 nights in Aug 2022

1/5 Terrible

Natasha
Traveled with family
Disliked: Room comfort
Terrible service by hotel management and Hotels.co
Terrible place to stay at very cloister phobic feels. Management could care less about my need to check out due to a medical condition. I should be reimbursed by hotels.com but will never use this place or hotels.com ever again.
Stayed 2 nights in Jul 2022

5/5 Excellent

Gladys
Traveled with family
Liked: Cleanliness, room comfort
Nice place to stay a lil bit away from the central market but over all nice getaway strongly recommend renting a golf cart to get around.
Stayed 2 nights in May 2022

5/5 Excellent

Lambert
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked that it was so clean and very roomy
Stayed 4 nights in Apr 2022

5/5 Excellent

Andrea
Traveled with family
Liked: Amenities, property conditions & facilities
This was a GREAT hotel- especially for the money. The room was so spacious and clean, HUGE walk-in closet, nice bathroom. We had complimentary breakfast at both Kih-ha and Mayan Beach Club, and both were great.The staff was so lovely and accommodating- got us taxis when needed and were most helpful with anything we asked them for. We could see a thin strip of beautiful blue Caribbean Sea from our window- through the trees, but it was definitely there. I HIGHLY recommend this place if you are looking for a place that is a bit off the beaten path.
Stayed 5 nights in Mar 2022