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Hotel Paradise Suites

Photo gallery for Hotel Paradise Suites

Featured Image
Beach nearby, white sand, beach towels
Outdoor pool, open 8 AM to 9 PM, free cabanas, pool umbrellas
Outdoor pool, open 8 AM to 9 PM, free cabanas, pool umbrellas
1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Overview of Hotel Paradise Suites

Hotel Paradise Suites

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Sheets and towels washed at 140°F
Carlos Lazo 14, Isla Mujeres, QROO, 77400

Explore the area

  • Popular LocationNorte Beach3 min walk
  • Popular LocationCocal Beach4 min walk
  • AirportIsla Mujeres, Quintana Roo (ISJ)7 min drive
  • Popular LocationDolphin Discovery9 min drive

Choose dates to view prices

About this area

Isla Mujeres

Located in Isla Mujeres, Hotel Paradise Suites is near the beach. Shoppers can check out Las Americas Cancun Mall, while everyone can enjoy the natural beauty of Norte Beach and Shark Beach. Costa Occidental de Isla Mujeres National Park and Garrafon Natural Reef Park are also worth visiting. Looking to get your feet wet? Scuba diving, boat tours and fishing adventures can be found near the property.
Visit our Isla Mujeres travel guideOpens in a new window
Map

What's nearby

  • Norte Beach - 3 min walk
  • Costa Occidental de Isla Mujeres National Park - 3 min walk
  • Cocal Beach - 4 min walk
  • Dolphin Discovery - 9 min drive
  • Joysxee Floating Bottle Island - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 121 min drive

Restaurants

  • North Garden — 1 min walk
  • Lola Valentina — 3 min walk
  • Asia Caribe — 3 min walk
  • Rooster — 3 min walk
  • Qubano — 3 min walk

About this property

Hotel Paradise Suites

3.5-star hotel near Norte Beach
This hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 12 rooms offer free WiFi, balconies or patios, and flat-screen TVs with cable channels. Guests will also find sitting areas, in-room massages, and ceiling fans.
Hotel Paradise Suites offers 12 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, sports massages, and Swedish massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center
  • Art gallery
  • Designer stores
  • Outdoor pool
  • Spa services
  • Spa tub
  • Yoga classes

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Firepit
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Communal living room
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Mini-fridge

Outdoor space

  • Balcony or patio

More

  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Separate sitting area
  • Turndown service
  • Window screens

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Hotel
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3 star
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Pool
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Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Paradise Suites Isla Mujeres
Paradise Suites Isla Mujeres
Paradise Suites
Hotel Paradise Suites Hotel
Hotel Paradise Suites Isla Mujeres
Hotel Paradise Suites Hotel Isla Mujeres

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 20 out of 39 reviews
5 - Excellent 51%
Rating 4 - Good. 10 out of 39 reviews
4 - Good 26%
Rating 3 - Okay. 2 out of 39 reviews
3 - Okay 5%
Rating 2 - Poor. 4 out of 39 reviews
2 - Poor 10%
Rating 1 - Terrible. 3 out of 39 reviews
1 - Terrible 8%

4.3/5

Cleanliness

4.5/5

Staff & service

3.5/5

Amenities

4.1/5

Property conditions & facilities
Write a review

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In concept the place is cute and it is located a few blocks from the Main Street, the units are grouped together ( 3-4 ) and there are sculptures dotted around the grounds. The room was spacious and cool enough but not very moderate and dated in terms of furnishings. The lush grass in the pictures doesn’t exist it is more weeds mixed in with sand and gravel - The pool water was about 4 inches below the filter opening so not sure how there could be any filtering. The front gate/door is left open at night and no one is stationed at the entrance. They rent out space to a few masseuses so you will be repeated asked if you would like to purchase a massage.
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toes in the sand in 2 minutes
This was our 2nd stay at Paradise Suites. We really love the location, rooms are comfortable, showers are large and the property has such interesting art and staues. Alex the manager was very accommodating and couldn't be nicer.
Stayed 6 nights in May 2021

4/5 Good

Liked: Staff & service
Amazing location
Amazing location and air conditioning in the room. Pool could have been cleaner and the bed sheets had some sort of rubber underneath which made them noisy.
Stayed 4 nights in Apr 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is awesome! The photos don't do it justice. The rooms are all scattered in a big place with lots of trees and sculptures. There is a big lounge with coaches, desk and computers, where Internet works really fast (not always good connection in the room). We received a free upgrade to a bigger suite as a way to thanks us for travelling during the pandemic. It's just one block away from Playa Norte, the best beach in Isla mujeres, and just 3 blocks away from the most lively street at night.
Stayed 2 nights in Feb 2021

5/5 Excellent

Traveled with partner
Liked: Amenities, property conditions & facilities
Great and quiet place to stay and close to main attractions
Stayed 3 nights in Feb 2021