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Overview of Hilton Cardiff

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Featured Image
Indoor pool, free cabanas
32-inch flat-screen TV with digital channels
32-inch flat-screen TV with digital channels
View from Room

Hilton Cardiff

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCardiff Castle3 min walk
    Popular LocationCardiff City Hall3 min walk
    Popular LocationSt. David's4 min walk
    AirportCardiff (CWL-Cardiff Intl.)36 min drive

Choose dates to view prices

  • Twin Room

    Photos of Twin Room

    4.8/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room

  • Family Double Room (Deluxe)

    Photos of Family Double Room (Deluxe)

    4.4/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsFamily Double Room (Deluxe)

  • Executive Room, 1 King Bed

    Photos of Executive Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed

  • Deluxe Room, 1 King Bed, View

    Photos of Deluxe Room, 1 King Bed, View

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, View

  • Executive Twin Room, View

    Photos of Executive Twin Room, View

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsExecutive Twin Room, View

  • Junior Suite, 1 King Bed

    Photos of Junior Suite, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed

  • Family Double Room, View

    Photos of Family Double Room, View

    4.4/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsFamily Double Room, View

  • Executive Twin Room

    Photos of Executive Twin Room

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsExecutive Twin Room

  • Presidential Suite

    Photos of Presidential Suite

    Room amenities

    • 355 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsPresidential Suite

  • Executive Suite, 1 King Bed

    Photos of Executive Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed

  • Room, 1 King Bed

    Photos of Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed

  • Executive Room, 1 King Bed, View

    Photos of Executive Room, 1 King Bed, View

    4.4/5 guest room rating

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, View

About this area

Cardiff

Located in Cardiff City Centre neighborhood, Hilton Cardiff is connected to a shopping center. Wales Millennium Centre and St. David's Hall are cultural highlights, and some of the area's notable landmarks include Cardiff Castle and Caerphilly Castle. Check out an event or a game at Principality Stadium, and consider making time for Barry Island Pleasure Park, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Visit our Cardiff travel guide
View in a map
Map
Popular Location

What's nearby

  • Cardiff Castle - 3 min walk
  • Cardiff City Hall - 3 min walk
  • St. David's - 4 min walk
  • Bute Park - 4 min walk
  • St. David's Hall - 4 min walk

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • AirportCardiff (CWL-Cardiff Intl.) - 36 min drive

Restaurants

  • Grey Restaurant — 1 min walk
  • Garland's Eatery and Coffee House — 3 min walk
  • New York Deli — 4 min walk
  • Barker Tea House — 4 min walk
  • Revolution — 5 min walk
View in a map

About this property

Hilton Cardiff

Luxury hotel connected to a shopping center in Cardiff City Centre, walk to Cardiff Castle
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 197 soundproofed rooms feature WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include wired Internet, refrigerators, and flat-screen TVs.
Hilton Cardiff offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Schmoo in the City has 2 treatment rooms and outdoor treatment areas. Services include hot stone massages, facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi, Wired Internet (GBP 15 per day)

Parking and transportation

  • Self parking on site (GBP 23 per day)

Food and drink

  • To-go breakfast available for a fee daily 7 AM–10 AM: GBP 10.00 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Bulgarian
  • English
  • French
  • Italian
  • Spanish

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference space (3651 square feet)

Outdoors

  • Free pool cabanas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

See similar properties

Cardiff
Cardiff
Cardiff City Centre
Cardiff City Centre
Hotel
Hotel
Guest rating 4+
Guest rating 4+
4 star
4 star
Pet friendly
Pet friendly
Family friendly
Family friendly
Pool
Pool

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from December 20 2020 to January 31 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per stay

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 10.00 per person (approximately)
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 15.00 per day (rates may vary)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Self parking fee: GBP 23 per day
  • Pet fee: GBP 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

Can I cancel my reservation for free at Hilton Cardiff and receive a full refund?
Yes, Hilton Cardiff offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Cardiff cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton Cardiff?
As of Jan 21, 2021, prices found for a 1-night stay for 2 adults at Hilton Cardiff on Feb 2, 2021 start from $86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hilton Cardiff have a pool?
Yes, this property has an indoor pool.
Is Hilton Cardiff pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 25.00 per accommodation, per stay.
How much is parking at Hilton Cardiff?
Self parking is available for GBP 23 per day.
What time is check-in at Hilton Cardiff?
Check-in begins at 3 PM.
What time is check-out at Hilton Cardiff?
Check-out is at noon. Late check-out is available for a fee.
Where is Hilton Cardiff located?
Located in Cardiff City Centre, this luxury hotel is within a 5-minute walk of Queen Arcade, Cardiff Castle, and St. David's Hall. Principality Stadium and Cardiff University are also within 10 minutes. Cardiff Queen Street Station is 9 minutes by foot and Cathays Station is 11 minutes.
4.3
Excellent
Rating 5 - Excellent. 502 out of 983 reviews
5 - Excellent 51%
Rating 4 - Good. 333 out of 983 reviews
4 - Good 34%
Rating 3 - Okay. 94 out of 983 reviews
3 - Okay 10%
Rating 2 - Poor. 32 out of 983 reviews
2 - Poor 3%
Rating 1 - Terrible. 22 out of 983 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay.
Great stay in a difficult time. Staff were friendly and very helpful. Room was lovely.
Stayed 2 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend break
great stay at the hilton cardiff,room was exceptionally clean.check in staff wonderful.cannot fault them at all.although bar area was a little overcrowded.in the evening.so did not drink there but overall.a great stay thanks hilton.will return soon .
Stayed 1 night in Sep 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
for the price and being at a Hilton hotel ,very disappointing situation happened , without using the shower just two hrs after the check in the pipe exploded with a no pleasant smell and view .....the manager at the hotel tried his best and acted as fast as he could to fix the issue...when I shared that I would not feel comfortable to stay in that room he replaced the room and offer some refund ....
Stayed 1 night in Aug 2020

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