Caribbean Rainforest Sloth Tours

El personal es un poco frío, en las habitaciones son básicas tienen lo necesario, tienen un telévisor muy pequeño, es mejor no tener ninguno o bien algún proyector que se muestre al centro de la habitación y no esquinero como lo está la televisión. Las piscinas de aguas termales tienen un recubrimiento no muy bueno ya que la pintura se desprende y siempre el agua se veía sucia y con sedimentos lo que no es muy agradable. La comida del restaurante es básica nada espectacular, lo que si deja mucho que desear es el servicio de los saloneros siempre estaban hablando entre ellos y nunca prestando atención a lo que pasaba al rededor había que ser insistiente para que lo atendieran, a lo que preferimos hacer algunos de los tiempos de comida en restaurantes fuera del hotel.

Everything was fantastic! The SPA and masseuses are the best I've ever experienced. The hot springs on site are beautiful. We will be going back!

Our stay at Gaia Hotel & Reserve was wonderful, but what truly made it exceptional was the outstanding level of service. From the moment we arrived, we were incredibly impressed by the warmth, professionalism, and genuine attentiveness of the entire staff. You can tell that providing exceptional service is part of the culture of this hotel. Everyone made us feel welcomed, cared for, and completely at ease throughout our stay. A few people especially stood out: Chris at the front desk and concierge was fantastic—always attentive, knowledgeable, and ready to help. Oscar was wonderful from the moment we arrived, helping with our luggage and transporting us around the property with such kindness and a great attitude. The restaurant staff was equally impressive, especially Abraham and Jack, along with the rest of the team, who were consistently warm, helpful, and attentive. The property itself is beautiful, but for us, the people were the true highlight. Exceptional hospitality and a level of service that we will absolutely remember. Thank you to the entire Gaia team for making our stay in Manuel Antonio so special!