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"We really enjoyed our stay. The staff was friendly and accommodating. The location is beautiful with multiple pools by the beach to enjoy and relax. I received a wonderful experience at the spa. Guided tours through the hotel are overpriced. We decided to book tours with locals instead. The food provided by room service is not as good as the restaurant food."

"Everything was excellent even i left my passport at room and call hotel from airport to see if they findit and they send a taxi with security from hotel and deliver my passport to airport service was excellent 5 star for me"

"Nice checkin staff, great room, and Jeanette handing out mimosas was very sweet"

"Everything about this property is excellent. I have stayed there many times and will continue to do so. Perfect location, beautiful beached and Shakara at the front desk is a great asset to the hotel"

"Clean room! Great friendly staff!"

"The property and treatment of the staff was incredible , and we will most definitely be returning "

"Great staff very friendly very luxurious"

"The property is huge and it takes a little while to orient to the different hotels, pools and other facilities. The water park was very nicely maintained and there were many different rides ranging from thrilling to relaxing. Would have appreciated some information on conditions of the different beaches daily in the app as well as restaurant closures. The pools were clean and there were plenty of chairs. Would have been nice if there were more locations to get beach towels. The restaurants can be very expensive but there were plenty of warnings about the price. What we found annoying was that several places were closed, especially when the crowd got larger. In the evenings there was not much in terms of entertainment especially for kids/teens. The room was quite spacious but our phone was not working and no one came to fix it despite speaking with front reception in person. We got the ocean view room so we enjoyed the gorgeous views daily. Overall this was a lovely stay. It was our first time but probably not the last!"

"Overall "