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Voilá Centro Histórico

Photo gallery for Voilá Centro Histórico

2 bars/lounges, poolside bar
Outdoor spa tub
2 outdoor pools
Luxury Double Room, 1 Queen Bed | Terrace/patio
Superior Twin Room | View from room

Overview of Voilá Centro Histórico

Voilá Centro Histórico

4.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
calle las carretas centro historico, Cartagena, Bolívar, 130001

Explore the area

  • Popular LocationClock Tower1 min walk
  • Popular LocationAyala Center7 min walk
  • Popular LocationBocagrande Beach17 min walk
  • AirportCartagena (CTG-Rafael Nunez Intl.)21 min drive

Room options

About this area

Cartagena

Voilá Centro Histórico is located in Cartagena Walled City, a neighborhood in Cartagena, and is near the airport and near the beach. Cartagena Fishing Club and Bodeguita Dock are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Ayala Center and Mall Plaza El Castillo. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Clock Tower - 1 min walk
  • Casa del Marques de Premio Real - 3 min walk
  • Cartagena Cathedral - 4 min walk
  • Ayala Center - 7 min walk
  • Bocagrande Beach - 17 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 21 min drive

Restaurants

  • Salsa Donde Fidel - 2 min walk
  • Hard Rock Cafe - 2 min walk
  • Época - 2 min walk
  • El Bistro - 3 min walk
  • Tabetai Sushi Bar - 3 min walk

About this property

Voilá Centro Histórico

4-star hotel in Cartagena Walled City, rejuvenated in 2022
At Voilá Centro Histórico, you can look forward to free full breakfast, a roundtrip airport shuttle, and a poolside bar. In addition to a free daily manager's reception and a rooftop terrace, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools
  • Luggage storage, an elevator, and a porter/bellhop
  • Tour/ticket assistance, outdoor furniture, and coworking spaces
  • A 24-hour front desk, concierge services, and wedding services
Room features
All 35 individually furnished rooms feature comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and printers.
Other amenities include:
  • Bathrooms with rainfall showers
  • Wardrobes/closets, a personal chef, and travel cribs

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1,640 feet (COP 40,000 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Locally-owned & organized tours & activities
  • Renovated entire property - June 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer on request
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Slippers
  • Towels

Entertainment

  • 50-inch LCD TV

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 150000 per pet, per night
Welcoming dogs and cats only
1 per room (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 150000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 20000 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: COP 40000 per day (1640 ft away)
  • Pet fee: COP 150000 per pet, per night
  • Rollaway bed fee: COP 150000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property Registration Number 120829

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

VOILÁ CENTRO HISTORICO
Voilá Centro Histórico Hotel
Voilá Centro Histórico Cartagena
Voilá Centro Histórico Hotel Cartagena

Frequently asked questions

Does Voilá Centro Histórico have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM–6:00 PM.

How much does it cost to stay at Voilá Centro Histórico?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Voilá Centro Histórico on Feb 23, 2023 start from $199.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Voilá Centro Histórico pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 33 lbs per pet. There's a fee of COP 150000 per pet, per night.

What time is check-in at Voilá Centro Histórico?

Check-in is from 3:00 PM - 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Voilá Centro Histórico?

Check-out is at noon.

Does Voilá Centro Histórico provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 20000 per vehicle applies.

Where is Voilá Centro Histórico located?

Located in Cartagena Walled City, this hotel is steps from Clock Tower, Plaza de los Coches, and San Pedro. Catedral and University of Cartagena are also within 5 minutes.

Can I cancel my reservation for free at Voilá Centro Histórico and receive a full refund?

Yes, Voilá Centro Histórico offers free cancellation on select room rates, because flexibility matters! Please refer to Voilá Centro Histórico cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 39 reviews" "
" "10 - Excellent 62%
Rating 8 - Good. 9 out of 39 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 4 out of 39 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 1 out of 39 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 1 out of 39 reviews" "
" "2 - Terrible 3%

9.2/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

EDGARDO

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Is all about location. The rooms are small and I did not like the AC as the thermostat is setup at a certain temperature that you can't control. Bar closes early but is a good location for walking around the city
Stayed 1 night in Jan 2023

10/10 Excellent

Papa

Our overall experience was impacted mist by the Hotel Staff....kitchen, rooftop dining room, front door personnel, and the management. They were all just great on a daily basis. The hotel and its location are are a top choice...we will return.

8/10 Good

Emanuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An all around great experience.

8/10 Good

Sylvie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Simple but nice accommodations and the rooftop pool was a must. Breakfast included was ample and we overall enjoyed our time. The staff doesn't speak much English, so come prepared to translate, but they were helpful in arranging cars for us, too.

8/10 Good

Marybel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just and - first impression: Lovely property in central location. Nice and helpful staff (mostly). -Texted for airport transfer but never heard back.
Stayed 1 night in Jan 2023

10/10 Excellent

Fernando, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly and helpful staff near the clock tower and the busy area inside of the wall city

10/10 Excellent

Anibal, newburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was excellent, the staff was always ready to assist their guess. From the front desk staff to the restaurant staff, hotel help staff, they were all superb I am already planning a send stay at the hotel in Cartagena

8/10 Good

Omar, Royal Palm Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fairly new and the staff is simply superb. Especially the bar tenders and rooftop terrace. The rooms are spacious and clean for the most part. The immediate area around the hotel is rough but safe. The adjacent neighborhoods are beautiful. The modern, high rises area is nice except that if it rains you need a boat. It floods like crazy in about 1 hr. Locals charge you to put some rocks or plastic boxes to cross the flooded streets. It’s not expensive (about USD $0.25). But if you don’t carry small bills it will add up quickly. I had to pay $5000 pesos (about $1.20 USD) because I didn’t know the city flooded so quickly and that they charge you to cross the flooded street and I didn’t have small bills on me. The other negatives: the food is very touristy. Little was authentic. I’ve had better Colombian food in the US. The beaches: not good. Even the ones on the Rosario Islands. There are much better beaches in the Caribbean. La Chiva tour: horrible! But the worst is the street hustlers trying to sell you stuff. It’s constant, obnoxious, they invade your privacy and they are relentless. Even if you push back they insist. It’s very annoying and even scary (although they are not violent). The very worst are the street rappers! Those do get on your face! This last issue is the reason why I won’t visit Cartagena again. You can’t enjoy the city or learn about it because the street hustlers won’t let you with their constant interruptions to your vacation.

10/10 Excellent

Cara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff. Really enjoyed the Friday night jazz in the lobby lounge and the pool was a great escape from the heat! Highly recommend this hotel!
Stayed 5 nights in Nov 2022

10/10 Excellent

Tamauj

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful property friendly and accommodating staff, best hotel I have experienced in Cartagena