Castel del Monte Tours

très bien situé et agréable . le plus est la tranquillité.

This hotel is pretty and visually fancy, but during my visit it was no where near a 5 star hotel. I arrived a few minutes before 3, and was told the room would be ready in 10 minutes. Front desk forgot I was waiting, didn’t get in for a hour and a half. Seemed they were more concerned with the private parties they were hosting than the actual hotel guests. Requested Ice, 1/2 hour later had to request again. Only one roll of toilet paper. Had to request, same scenario as ice, had to call twice. Don't stay in room 202. You will hear the late night parties above and then the breakfast activity early each morning. (Chairs dragging in the room above) The breakfast was exceptional and the breakfast staff terrific. Beautiful bar and Bar staff were wonderful. Cookies and treats at front desk a nice touch, but I would not pay that price to stay there again.

The location and room itself are great. Probley the highlight of my trip to Italy. Matera is spectacular.