“We were supposed to receive two complimentary beverages as part of our stay. However, the staff never provided them. Whenever I tried to ask about the complimentary drinks, they avoided the question and changed the subject. This was disappointing, especially since the beverages were clearly included in our stay.”
“We could not use the pickleball court as it was under maintenance, which I can understand. But if it is not going to be available then it needs tobe communicated before we book the property, as we do pay for such amenities as well”
“For what its worth - I do NOT recommend this property to anyone .
1) their USP is a pool and a pool view. Great in pics - not so much in person.
2) Their food is can definitely be better. Inedible sambar . Felt like being in the US - same breakfast essentially everyday except for 2/3 items. Idli sambar, boiled eggs , chicken sausage or something similar , bread and assortments , a chai that takes forever to refill . underwhelming .
3) location : I think for the same price point you can find……
“Firstly no hotel sign board, it was on the floor outside in pieces so it was hard to find the hotel. Check in experience dreadful, unkempt disinterested staff, untidy reception. We paid extra for a deluxe ocean view room. There are no ocean view rooms at this hotel since all rooms face South! Room not bad, slight uriine smell and some cobwebs. The wi-fi was virtually non existent, had to resort to 4G. Banging windows from outside the room all night (we latched them all the next morning since the……
“All the staff was extremely helpful and very accommodating even though we had a big group. Pool and restaurant was good. Worth the price, would definitely come back. Great place to stay!! ”