“Lobby was under construction... Missing flooring and walls about 2ft up..... No AC in the hall or stairwell - the units were running and blowing hot air out... Room had dirty sheets... no hair dryer.... not enough towels... Halls smelt of smoke...”
“The front desk folks went above and beyond and so so nice. Had an issue with a Maid, just very inconsiderate. I was caring a medium cooler down the hall, and she started to walk and took up the whole aisle so I could not pass. Had to wait for her to move past me before I could proceed. Then she rolled her eyes (a few times). Another housekeeper saw this interaction and came up to me and asked if she could carry my cooler. (by the way, a bit handicap and walk with a limp). Sad when you……
“Frankly I would give 10 stars if I could!!!
My fiancée and I stayed here for 1 night.
The front desk ladies were particularly amazing!! They were so friendly and welcoming! They were professional and very helpful. We were able to check in early with no extra fee and we were so relieved…. We asked if DoorDash would be allowed, and they were so helpful in explaining how to do that…
The room — it was so incredible! I’m not lying!! I was nervous because the last 2 hotels we have stayed at (not……