Champlain Chalets

"The front desk staff was excellent.( Sorry I forgot the clerk's name, young man with blonde hair) Had a problem with Expedia, was double charged for room. Had to call Expedia, won't be using them again. Thanks to the hotel staff, gave me a better room. "

"The check in building was completely separate from the rooms. The continental breakfast offered better choices than I expected. The room for the most part was clean, the fridge was overlooked. The bathroom seems to need repairs with a loose toilet and crack in the tub"

"Brown stains on bed sheets, got moved to another room. Second room reeked of mildew. Got refund and left."

"I stay here often and it's very clean and quiet"

"My initial review of the room was great because I dropped my bags and headed to a meeting. When I returned and wanted to take a bath I found long black hairs all over the tub. My last day was the only time the shower was hot. There were stains in the carpet and the window lock/frame was broken. Your internet is extremely slow in general but it kept going in and out during my stay. I've stayed at the property before and feel this was by far my worst stay."

"Cleanest place to stay in Plattsburgh "

"Quiet and clean. Breakfast was nice."

"What I liked about this motel was that it was on a private beach and close to all stores. Parking was good and convenient, the view from our room was excellent. What was not to my liking was there was no one at the front desk the entire time we were there and no maid service( fresh towels, toilet paper, ect)."

"good location and clean rooms, friendly staff."