Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel

2.5 star property
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
250 Spring Street, Charleston, SC, 29403-5123

Explore the area

  • Popular LocationMedical University of South Carolina13 min walk
  • Popular LocationCharleston City Marina13 min walk
  • Popular LocationNorth Charleston Coliseum and Performing Arts Center13 min drive
  • AirportCharleston, SC (CHS-Charleston Intl.)16 min drive

Choose dates to view prices

About this area

Charleston

Located in Charleston, Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel is in the city center and on a river. Charleston City Market and Charleston Music Hall are notable landmarks, and some of the area's popular attractions include South Carolina Aquarium and Patriots Point. Looking to enjoy an event or a game while in town? See what's happening at North Charleston Coliseum and Performing Arts Center or TD Arena. Spend some time exploring the area's activities, including golf lessons, golfing, and kayaking. Guests love the hotel's central location.

What's nearby

  • Harborage at Ashley Marina - 8 min walk
  • Medical University of South Carolina - 13 min walk
  • Charleston City Marina - 13 min walk
  • The Citadel - 17 min walk
  • North Charleston Coliseum and Performing Arts Center - 13 min drive

Getting around

  • Charleston Station - 12 min drive
  • Charleston Intl. Airport (CHS) - 16 min drive

Restaurants

  • Gnome Cafe — 7 min walk
  • Xiao Bao Biscuit — 11 min walk
  • Fuel — 12 min walk
  • R Kitchen — 12 min walk
  • Hominy Grill — 13 min walk

About this property

Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel

Riverfront Charleston hotel in Downtown Charleston, near College of Charleston
Along with an outdoor pool, this smoke-free hotel has a fitness center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and concierge services are onsite. All 153 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Guests will also find balconies, premium bedding, and coffee makers. Housekeeping is available on request.
Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel offers 153 accommodations with safes and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10.00 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Offsite parking within 200 ft (USD 10.00 per day)

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • Business center
  • Conference space (680 square feet)
  • Meeting room

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per day
Dogs and cats welcome
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered self parking fee: USD 10.00 per day (in/out privileges)
  • Nearby parking fee: USD 10.00 per day (200 ft away)
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 10:00 PM
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Charleston Holiday Inn Express Ashley River
Holiday Inn Express Charleston Ashley River
Holiday Inn Express Charleston Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Ashley River
Holiday Inn Express Dwtn Ashley River Hotel
Holiday Inn Express Dwtn Ashley River Hotel Charleston
Holiday Inn Express Charleston Dwtn Ashley River Hotel
Holiday Inn Express Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Medical Area
Holiday Inn Express Charleston Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Medical Area Hotel
Holiday Inn Express Charleston Dwtn Medical Area
Holiday Inn Express Dwtn Medical Area
Hotel Holiday Inn Express Charleston Dwtn - Medical Area
Holiday Inn Express Charleston Dwtn - Medical Area Charleston
Holiday Inn Express Charleston Dwtn Ashley River
Express Dwtn Medical Area
Holiday Inn Express Charleston Dwtn Medical Area
Holiday Inn Express Charleston Dwtn Medical Area an IHG Hotel
"Holiday Inn Express Charleston Dwtn Medical Area an IHG Hotel"

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 213 out of 993 reviews
5 - Excellent 21%
Rating 4 - Good. 297 out of 993 reviews
4 - Good 30%
Rating 3 - Okay. 216 out of 993 reviews
3 - Okay 22%
Rating 2 - Poor. 145 out of 993 reviews
2 - Poor 15%
Rating 1 - Terrible. 122 out of 993 reviews
1 - Terrible 12%

3.6/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.3/5

Property conditions & facilities

2/5 Poor

Business traveler
Liked: Staff & service
Disliked: Amenities
The AC unit cycled on and off evert 5 minutes all night long and fan was noisy even on low. Breakfast was almost terrible
Stayed 1 night in Nov 2021

3/5 Okay

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We stayed for 5 days. Our room was never serviced. The front desk told me that no cleaning would be done until we had spent 5 days. I took out my own trash, hunted down more trash bags, had to refill the tissues and toilet paper. I had to find clean towels. The Keurig machine in our room was useless since we ran out of pods the second day. I was told there was 24/7 coffee in the lobby. I had to find more cups. The hotel is nice but the service was dirt poor.
Stayed 5 nights in Nov 2021

3/5 Okay

Liked: Staff & service
Disliked: Amenities
Property needs serious upgrades. It is terribly old and deteriorated in every way. The staff was amazing though, worthy of a 5 star hotel.
Stayed 2 nights in Nov 2021

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was really friendly and doing the best they could. The entire hotel was dated and felt dirty. From the heaters being smelly to the beds being old and the carpet stained and dirty looking. It was very disappointing.
Stayed 3 nights in Nov 2021

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we first arrived, the room we were first given had not yet been cleaned since the previous occupants. Then, the second room we were given did not have the bed arrangements that we reserved (2 queens instead of 1 king) and all but 1 lightbuld was burnt out. Since this was almost 1:00 AM, we did not make a fuss about either of these things. Throughout our stay, we realized more things were either broken or of poor quality such as being out of all soaps in the bathroom, water damaged ceiling, ripped curtains, etc. Just not a very nice hotel room, especially considering the cost.
Stayed 3 nights in Nov 2021