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Tru by Hilton Charlotte Airport Lake Pointe

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Exterior
Outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Tru by Hilton Charlotte Airport Lake Pointe

Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Free airport shuttle
Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208

Explore the area

  • Popular LocationBilly Graham Library3 min drive
  • Popular LocationYork Road Community Park4 min drive
  • Popular LocationRenaissance Park6 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)7 min drive

Room options

About this area

Charlotte

Tru by Hilton Charlotte Airport Lake Pointe is located in Charlotte. United House of Prayer for All People and Belmont NC Historical Society Cultural and Heritage Learning Center are local landmarks, and the area's natural beauty can be seen at York Road Community Park and Renaissance Park. Check out an event or a game at Bank of America Stadium, and consider making time for Carowinds Theme Park, a top attraction not to be missed.

What's nearby

  • Billy Graham Library - 3 min drive
  • York Road Community Park - 4 min drive
  • United States Citizenship and Immigration Services office - 5 min drive
  • Renaissance Park - 6 min drive
  • Charlotte Premium Outlets - 9 min drive

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 7 min drive

Restaurants

  • Jersey Mike's Subs - 17 min walk
  • Junior's Pizzeria - 17 min walk
  • Nana's Soul Food Kitchen - 17 min walk
  • IHOP - 4 min drive
  • The Olde Mecklenburg Brewery - 4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Property highlights
At Tru by Hilton Charlotte Airport Lake Pointe, you can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and dry cleaning/laundry services. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking, plus extended parking (surcharge)
  • Coffee/tea in the lobby, smoke-free premises, and a 24-hour front desk
  • Luggage storage, outdoor furniture, and a front desk safe
  • Guest reviews say good things about the helpful staff
Room features
All 108 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Mini fridges, heating, and housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 75 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal outdoor pool closes in October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Does Tru by Hilton Charlotte Airport Lake Pointe have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM. The pool is closed seasonally each year from November 02 to April 30.

How much does it cost to stay at Tru by Hilton Charlotte Airport Lake Pointe?

As of Dec 10, 2022, prices found for a 1-night stay for 2 adults at Tru by Hilton Charlotte Airport Lake Pointe on Jan 3, 2023 start from $100.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Charlotte Airport Lake Pointe pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Charlotte Airport Lake Pointe?

Self parking is free at this property.

What time is check-in at Tru by Hilton Charlotte Airport Lake Pointe?

Check-in is from 3:00 PM - anytime.

What time is check-out at Tru by Hilton Charlotte Airport Lake Pointe?

Check-out is at noon.

Does Tru by Hilton Charlotte Airport Lake Pointe provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Tru by Hilton Charlotte Airport Lake Pointe located?

Situated in Charlotte, this hotel is within 3 mi (5 km) of Charlotte Regional Farmers Market, Renaissance Park, and York Road Community Park. Carolinas Aviation Museum is 2.7 mi (4.3 km) away.

Overall score and ratings

9.2

Wonderful

Rating 10 - Excellent. 521 out of 704 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 125 out of 704 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 28 out of 704 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 16 out of 704 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 14 out of 704 reviews" "
" "2 - Terrible 2%

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

6/10 Okay

michael
Traveled with partner
Liked: Cleanliness, staff & service
It was good for the price but need a couch in king room and microwave
Stayed 3 nights in Nov 2022

10/10 Excellent

Maxine
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean! Clerk was very friendly.
Stayed 1 night in Nov 2022

10/10 Excellent

michael
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accidentally left my glasses in the room, they were returned.
Stayed 2 nights in Nov 2022

8/10 Good

Philip
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No coffee in room. Desk personnel were great
Stayed 1 night in Nov 2022

10/10 Excellent

IvIH 7oo
Liked: Cleanliness, staff & service, property conditions & facilities
Great place stay..very friendly staff..I felt very safe staying there. FELT SAFE LEAVING MY CAR THERE WHILE ON MY TRIP!!
Stayed 1 night in Nov 2022

10/10 Excellent

Teresa
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Tru by Hilton in Charlotte in November. This was my first stay at a Tru hotel. I was very pleased with the cleanliness and helpful staff. Breakfast was nice with a variety of selections. My only disappointment was not having a coffee maker in the room, although there was coffee in the lobby. I will choose Tru again when traveling.
Stayed 1 night in Nov 2022

8/10 Good

Juan
Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The decor is awesome.

10/10 Excellent

Nashecka
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and rooms
Stayed 1 night in Oct 2022

10/10 Excellent

Michelle
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2022

8/10 Good

David
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Airport
Stayed 1 night in Oct 2022