4/5 Good
Michael
Business traveler
Nov 21, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021
Tru by Hilton Charlotte Airport Lake Pointe
Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe
Overview of Tru by Hilton Charlotte Airport Lake Pointe
Tru by Hilton Charlotte Airport Lake Pointe
4.6/5 Wonderful
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- Free airport shuttle
- Air conditioning
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
Explore the area
- Billy Graham Library3 min drive
- York Road Community Park4 min drive
- Renaissance Park6 min drive
- Charlotte, NC (CLT-Charlotte-Douglas Intl.)7 min drive
Choose dates to view prices
About this area
Charlotte
Tru by Hilton Charlotte Airport Lake Pointe is located in Charlotte. EpiCentre and Charlotte Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit NASCAR Hall of Fame and Carowinds Theme Park. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center.
What's nearby
- Billy Graham Library - 3 min drive
- York Road Community Park - 4 min drive
- United States Citizenship and Immigration Services office - 5 min drive
- Renaissance Park - 6 min drive
- Charlotte Premium Outlets - 10 min drive
Getting around
- Woodlawn Station - 4 min drive
- Charlotte Station - 10 min drive
- Charlotte-Douglas International Airport (CLT) - 7 min drive
Restaurants
- Tru Lobby Bar — 1 min walk
- Junior's Pizzeria — 17 min walk
- Nana's Soul Food Kitchen — 17 min walk
- Popeyes — 4 min drive
- Azteca Mexican Restaurant — 4 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Extended parking on site (USD 25 per week)
- Wheelchair-accessible parking available
- Onsite parking includes off-street options
- Free 24-hour roundtrip airport shuttle
- Airport shuttle on request
Food and drink
- Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
- 1 bar/lounge
- Coffee/tea in common area(s)
Things to do
- Fitness center
- Outdoor pool
Family friendly
- Mini-fridge
- Outdoor pool
- Snack bar/deli
Conveniences
- Elevator
- Front-desk safe
Guest services
- 24-hour front desk
- Dry cleaning service
- Housekeeping (on request)
- Luggage storage
Languages spoken
- English
Business services
- 24-hour business center
- Meeting room
Outdoors
- Outdoor furniture
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille signage
- Visual fire alarm
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Heating
Bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- 55-inch LED TV
- Cable channels
- Premium channels
Food and drink
- Mini-fridge
More
- Desk
- Free local calls
- Iron/ironing board
- Laptop-friendly workspace
- Mobile key entry
- Phone
Similar properties
See similar properties
Charlotte
Parking included
Guest rating 4.5+
Business friendly
Hotel
2 star
Pool
Policies
Check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
- Dining venue(s)
- Fitness facilities
The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
- Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Extended parking fee: USD 25 per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte
Frequently asked questions
Overall score and ratings
4.6
Wonderful
4.8/5
Cleanliness
4.7/5
Staff & service
4.7/5
Amenities
4.7/5
Property conditions & facilities
4/5 Good
Emiko
Business traveler
Nov 20, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021
4/5 Good
Antonio luis
Business traveler
Nov 18, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021
5/5 Excellent
Dwayne
Traveled with partner
Nov 18, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021
5/5 Excellent
Devin
Traveled with partner
Nov 13, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021