This was BY FAR the worst hotel experience I have ever had. It started with the empty toilet paper rolls when I walked into the room and got worse. Coffee maker was broken, Towels were cheap, hard, and basically thrown onto the shelf. When I called for service, the front desk told me they were out of towels, and to come and get the toilet paper yourself. When I went down there, they gave me pool towels and a roll of toilet paper. They said the coffee machines were on back order and there was nothing they could do. When I asked for service in the room they said they couldn't because the lack of staff. I will never stay at Sheraton again! Very disappointed! This was a very expensive hotel too, definitely save your money and go to another hotel where they are glad you are there, where they treat you as a guest, where they are happy that you chose them.