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Hilton Garden Inn Chattanooga Downtown

Photo gallery for Hilton Garden Inn Chattanooga Downtown

Primary image
Indoor pool
Deluxe Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, down comforters, in-room safe, desk

Overview of Hilton Garden Inn Chattanooga Downtown

Hilton Garden Inn Chattanooga Downtown

3.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
311 Chestnut St, Chattanooga, TN, 37402

Explore the area

  • Popular LocationChattanooga Riverfront2 min walk
  • Popular LocationTennessee Aquarium4 min walk
  • Popular LocationChattanooga Convention Center15 min walk
  • AirportChattanooga, TN (CHA-Chattanooga Metropolitan)21 min drive

Room options

About this area

Chattanooga

Hilton Garden Inn Chattanooga Downtown is located in Downtown Chattanooga, a neighborhood in Chattanooga, and is in the entertainment district and on the riverwalk. Creative Discovery Museum and Tennessee Aquarium are local attractions and those in the mood for shopping can visit Jack's Alley and Chattanooga Market. Looking to enjoy an event or a game while in town? See what's happening at AT&T Field or McKenzie Arena. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Chattanooga travel guideOpens in a new window
Map

What's nearby

  • Creative Discovery Museum - 1 min walk
  • Chattanooga Regional History Museum - 2 min walk
  • Chattanooga Riverfront - 2 min walk
  • Tennessee Aquarium - 4 min walk
  • Chattanooga Convention Center - 15 min walk

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 132 min drive

Restaurants

  • Blue Water Grille - 2 min walk
  • Hennens - 2 min walk
  • Maple Street Biscuit Company - 3 min walk
  • Easy Bistro - 3 min walk
  • Big River Grille & Brewing Works - 3 min walk

About this property

Hilton Garden Inn Chattanooga Downtown

3-star hotel in the heart of Downtown Chattanooga
You can look forward to a grocery/convenience store, dry cleaning/laundry services, and a bar at Hilton Garden Inn Chattanooga Downtown. Enjoy southern cuisine and more at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Additional perks include:
  • An indoor pool
  • Full breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • An area shuttle, an electric car charging station, and a TV in the lobby
  • Multilingual staff, luggage storage, and a front desk safe
  • Guest reviews say good things about the breakfast, helpful staff, and walkable location
Room features
All guestrooms at Hilton Garden Inn Chattanooga Downtown feature perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Shower/tub combinations, free toiletries, and hair dryers
  • 36-inch HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Uncovered self parking on site (USD 18.00 per night; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to .05 mi

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 9:00 AM–11 AM on weekends: USD 12.95 for adults and USD 6.95 for children
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Seasons Local Fare
  • Pavilion Lounge

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space (2522 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 36-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

89% of travelers were happy with check-in
Check-in time starts at 4:00 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: USD 12.95 for adults and USD 6.95 for children (approximately)
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Chattanooga Downtown
Hilton Garden Inn Hotel Chattanooga Downtown
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Chattanooga Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Garden Inn Chattanooga Downtown Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga

Frequently asked questions

Does Hilton Garden Inn Chattanooga Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hilton Garden Inn Chattanooga Downtown?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Chattanooga Downtown on Oct 23, 2022 start from $154.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Chattanooga Downtown pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Chattanooga Downtown?

Self parking is available for USD 18.00 per night. Limited spots are available.

What time is check-in at Hilton Garden Inn Chattanooga Downtown?

Check-in begins at 4:00 PM.

What time is check-out at Hilton Garden Inn Chattanooga Downtown?

Check-out is at 11:00 AM.

Where is Hilton Garden Inn Chattanooga Downtown located?

Located in Downtown Chattanooga, this hotel is within 2 mi (3 km) of Creative Discovery Museum, Chattanooga Riverfront, and Tennessee Aquarium. Chattanooga Regional History Museum and AT&T Field are also within 5 minutes.

Can I cancel my reservation for free at Hilton Garden Inn Chattanooga Downtown and receive a full refund?

Yes, Hilton Garden Inn Chattanooga Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Chattanooga Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 344 out of 755 reviews
5 - Excellent 46%
Rating 4 - Good. 246 out of 755 reviews
4 - Good 33%
Rating 3 - Okay. 91 out of 755 reviews
3 - Okay 12%
Rating 2 - Poor. 49 out of 755 reviews
2 - Poor 6%
Rating 1 - Terrible. 25 out of 755 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

3/5 Okay

Carey
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I think the location is great but I think it is terrible that you have to pay for parking. Parking should be included in the room rate. I also hate that the hotel parking is shared with Public Parking so we couldn't even park in the hotel lot because it was full. With what you pay to stay at this hotel I was a little disappointed. Staff was amazing and they were all friendly and helpful, our room was ok but our shower curtain was covered in mildew and they didn't clean our room during the stay so they didn't see my note letting them know that the curtain was mildewed. I will probably look for a different place to stay on my next visit.
Stayed 2 nights in Sep 2022

5/5 Excellent

Tracy
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Our door had issues (very hard to open- had to shove hard to open and slammed loudly when closing). Maintenance tried to fix issue- but he said it needed a new door. But we managed. One elevator broke down the morning of our departure- thankfully the other worked since my sister is wheelchair bound! The hotel was booked solid- so more staff during check-in would have been nice.
Stayed 2 nights in Sep 2022

3/5 Okay

Jonathan
Traveled with family and small children
Liked: Cleanliness, staff & service
Pull-out sofa mattress was absolutely terrible. No exhaust fan in restrooms. Breakfast was over priced for quality.
Stayed 1 night in Aug 2022

5/5 Excellent

Melisa, Burlington
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, didn't like the $18/night for parking. Thought there was a hot tub, because there was one in picture, but come to find out they just remodeled and had ot removed. Lack of towels by pool and fitness center was kinda irritating.
Stayed 1 night in Aug 2022

3/5 Okay

Mark
Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Good property overall, but enough to make us want to stay elsewhere. Room was somewhat dirty and cramped, not enough towel bars in bathroom.
Stayed 3 nights in Aug 2022

3/5 Okay

Brianna
Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our stay was great and uneventful aside from the front desk being understaffed. The woman working the desk wasn’t pleasant and I know she was feeling overwhelmed. Check in was a bit awkward and a call to the desk with a question left us feeling less than welcome. I feel for her because I’ve worked in hotels many years and been in her shoes. Staff your hotels appropriately so your workers are able to be their best and your hotels will do nothing but benefit from it.
Stayed 1 night in Aug 2022

2/5 Poor

Tyler, Ft. Lauderdale, FL
Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was great! Room was dirty. Door handle didn’t work on the room at first. One of the beds was broken. Elevators were filthy and made disconcerting noises. Ice maker room had a set of vice grips for a door handle.
Stayed 1 night in Aug 2022

5/5 Excellent

kerry, Atlanta
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Always consistently good across the board.
Stayed 1 night in Jul 2022

4/5 Good

Kathy
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the Bar and the patio everyone was friendly, But I did not like the fact that you had to pay $18 a day to park to stay in the motel, That was just crazy
Stayed 1 night in Jul 2022

5/5 Excellent

Sabrina
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2022