Hilton Garden Inn Chattanooga Downtown

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Indoor pool
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
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Overview of Hilton Garden Inn Chattanooga Downtown

Hilton Garden Inn Chattanooga Downtown

3 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
311 Chestnut St, Chattanooga, TN, 37402

Explore the area

  • Popular LocationChattanooga Riverfront2 min walk
  • Popular LocationTennessee Aquarium4 min walk
  • Popular LocationChattanooga Convention Center15 min walk
  • AirportChattanooga, TN (CHA-Chattanooga Metropolitan)14 min drive

Choose dates to view prices

About this area

Chattanooga

Located in Chattanooga, Hilton Garden Inn Chattanooga Downtown is in the city center and on the riverwalk. Creative Discovery Museum and Tennessee Aquarium are local attractions and those in the mood for shopping can visit Jack's Alley and Chattanooga Market. Looking to enjoy an event or a game while in town? See what's happening at AT&T Field or McKenzie Arena. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

What's nearby

  • Creative Discovery Museum - 1 min walk
  • Chattanooga Regional History Museum - 2 min walk
  • Chattanooga Riverfront - 2 min walk
  • Tennessee Aquarium - 4 min walk
  • Chattanooga Convention Center - 15 min walk

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 132 min drive

Restaurants

  • Seasons Local Fare — 1 min walk
  • Pavilion Lounge — 1 min walk
  • Big River Grille & Brewing Works — 2 min walk
  • Blue Water Grille — 2 min walk
  • Hennens — 2 min walk

About this property

Hilton Garden Inn Chattanooga Downtown

Riverwalk Chattanooga hotel in Downtown Chattanooga with free local shuttle
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business center, valet parking, and dry cleaning. All 94 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include room service, premium bedding, and coffee makers.
Hilton Garden Inn Chattanooga Downtown offers 94 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 36-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 18.00 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to .05 mi

Food and drink

  • Full breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 10.95 for adults and USD 6.95 for children
  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (2522 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 36-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 10.95 for adults and USD 6.95 for children (approximately)
  • Valet parking fee: USD 18.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Chattanooga Downtown
Hilton Garden Inn Hotel Chattanooga Downtown
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Chattanooga Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Garden Inn Chattanooga Downtown Chattanooga
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 311 out of 672 reviews
5 - Excellent 46%
Rating 4 - Good. 222 out of 672 reviews
4 - Good 33%
Rating 3 - Okay. 81 out of 672 reviews
3 - Okay 12%
Rating 2 - Poor. 41 out of 672 reviews
2 - Poor 6%
Rating 1 - Terrible. 17 out of 672 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and easy check in!
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained, clean as a whistle. Staff was very professional, the food, omg, the food was well worth it.
Stayed 2 nights in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and up-to-date. The staff were all friendly and helpful. And the location was great, very walkable. What I didn't like was that you had to pay $18 a night for parking and $11 per person for the onsite breakfast.
Stayed 2 nights in Sep 2021

3/5 Okay

Disliked: Staff & service
Front desk staff not friendly, warm or even nice. Very mechanical staff. We are paying guests….act like you appreciate that at least.
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hot tub is broken. The pool is dirty. The fire pit is broken. No stay over maid service. Hidden charges!!!. Over priced!!!! Friendly and helpful staff. Furniture worn out. Pillows flat.
Stayed 2 nights in Aug 2021