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Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

2.5 star property
Hotel with free parking, near Chattanooga Choo Choo

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Exterior
Premium bedding, desk, iron/ironing board, free WiFi
Coffee service
Front of property
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

6.2

Popular amenities

  • Housekeeping
    HousekeepingHousekeeping
  • Pet friendly
    Pet friendlyPet friendly
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Free WiFi
    Free WiFiFree WiFi

Most relevant reviews

ExperimentalCarousel

8/10 Good

Hendrika
Jul 10, 2024
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Interior
Stay Express Inn Chattanooga
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Parking included
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8.0 out of 10, Very Good, (1004)
The price is $76
includes taxes & fees
$66 per night
Jul 30 - Jul 31
Stay Express Inn Chattanooga

About the neighborhood

Map
2431 Williams St, Chattanooga, TN, 37408

What's nearby

  • Chattanooga Choo Choo - 17 min walk
  • Chattanooga Convention Center - 2 min drive
  • Lookout Mountain Incline Railway - 3 min drive
  • Tennessee Aquarium - 3 min drive
  • Ruby Falls - 5 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 17 min drive

Restaurants

  • ‪Southside Social - ‬15 min walk
  • ‪Pizza Bros Southside - ‬11 min walk
  • ‪The Boneyard - ‬17 min walk
  • ‪Honey Seed - ‬13 min walk
  • ‪State of Confusion - ‬19 min walk

About this property

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Hotel near Ruby Falls
Close to Chattanooga Choo Choo and Chattanooga Convention Center, Red Roof Inn PLUS+ & Suites Chattanooga - Downtown provides amenities like a snack bar/deli. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Free newspapers, a TV in the lobby, and a vending machine
  • A 24-hour front desk, coffee/tea in the lobby, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 51 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 70 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Chattanooga Downtown
Red Roof Inn Hotel Chattanooga Downtown
Red Roof PLUS Chattanooga Downtown Hotel
Red Roof PLUS Chattanooga Downtown
Red Roof Inn PLUS Chattanooga Downtown Hotel
Red Roof Inn PLUS Chattanooga Downtown
Red Roof Inn Suites Chattanooga Downtown
Red Roof PLUS Suites Chattanooga Downtown
Red Roof Inn PLUS+ Suites Chattanooga Downtown
Red Roof PLUS Chattanooga
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Hotel
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Chattanooga

Frequently asked questions

Is Red Roof Inn PLUS+ & Suites Chattanooga - Downtown pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 70 lbs per pet.

How much does it cost to stay at Red Roof Inn PLUS+ & Suites Chattanooga - Downtown?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Red Roof Inn PLUS+ & Suites Chattanooga - Downtown on Aug 1, 2024 start from $69.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Red Roof Inn PLUS+ & Suites Chattanooga - Downtown?

Self parking is free at this property.

What time is check-in at Red Roof Inn PLUS+ & Suites Chattanooga - Downtown?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Red Roof Inn PLUS+ & Suites Chattanooga - Downtown?

Check-out is at 11 AM.

Where is Red Roof Inn PLUS+ & Suites Chattanooga - Downtown located?

Located in Downtown Chattanooga, this hotel is within 1 mi (2 km) of Songbirds Guitar Museum and Chattanooga Choo Choo. Ruby Falls and Tennessee Aquarium are also within 3 mi (5 km).

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 202 out of 1000 reviews" "
Rating 8 - Good. 210 out of 1000 reviews" "
Rating 6 - Okay. 228 out of 1000 reviews" "
Rating 4 - Poor. 159 out of 1000 reviews" "
Rating 2 - Terrible. 201 out of 1000 reviews" "

6.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Hendrika

Stayed 1 night in Jul 2024

6/10 Okay

Michael

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The price was okay, but one can tell that it had been around for some time. Despite the apparent improvements it still has a way to go before it is equals the Comfort Inn across the street.
Stayed 1 night in Jun 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
shower faucet handle was not attached and fell off, along with the curtain rod falling out of the wall bracket. Empty Sprite can of pop left on the floor.
Stayed 1 night in Jun 2024

4/10 Poor

Kristin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Toe nails on the floor. Mold in the shower and walls. Towels and linens were stained. Very shady people in and out all night. We were in town due to a death and needed somewhere cheap. Homeless people outside all day and night. Very dirty.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacqueline Hutchinson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jun 2024

2/10 Terrible

Kory

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I even start.. No AC, they had bugs, DIRTY DIRTY DIRTY, broken furniture (cut my 2 year old), leaking roof with holes in it with buckets everywhere, WORST experience yet. Have pictures of it all. Didn't even stay at this hotel due to it being so dirty (kids ages range from 2-15) was not letting my children sleep here. We left within an hour of checking in. Was told to contact expedia for a refund and they are working on it supposedly. This hotel was the worst experience yet.
Stayed 1 night in Jun 2024

10/10 Excellent

Torrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff
Stayed 1 night in Jun 2024

8/10 Good

Celina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Thomas J

Disliked: Cleanliness, amenities
I felt extremely unsafe with all the homeless people hanging out in the parking lot. I would never stay there again
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that I had to check out..and all that's missing is breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jan 2024

10/10 Excellent

Aaron

Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad trip made enjoyable
I had to stay with my family in the hotel for a couple of weeks due to a fire and an illness. The staff was just amazing from top to bottom day or night shift which made it much better. On top of that the room was very clean and modern and well kept . I actually ended up enjoying my time in there hotel and i would absolutely recommend anyone to stay there if they are in the area.
Stayed 1 night in Apr 2024

6/10 Okay

Lyzette

Stayed 1 night in Apr 2024

6/10 Okay

Julie

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I thought this hotel would be fine since it was a block off Broad St. It turned out to be in a pretty scary part of town. Also the room was dirty. The bed was pretty comfortable and it was close to downtown, but we will not stay again.

4/10 Poor

Coryn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was willfully unclean.
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good stay away
Staff wasnt very nice but Ive seen worse. The room was really bad condition but if its raining try to move upstairs because downstairs sounds like a septic tank. Was a guy dealing drugs all day and night so not safe either. Would not stay again.
Stayed 1 night in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
They take $150 deposits for pet
Room was spacious and clean but paint was chipping and peeling in the bathroom. They take $150 deposit for pets!
Stayed 1 night in Mar 2024

10/10 Excellent

Cierra, Montgomery

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come here once a year while traveling and it has always been the same! Nicest staff and we love that they are pet friendly!
Stayed 1 night in Mar 2024

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty Room Sketchy property
The hotel room was very filthy. I was originally scheduled to stay two nights but checked out immediately the next morning due to the cleanliness of the room and the overall up keep up the property. There was blood And urine splatter on the door and wall in the bathroom.
Stayed 2 nights in Mar 2024

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities
The property was extremely dirty. The halls smelled like stale cleaner. The paint on the bathroom walls were peeling of. There was dog hair on the bed. Stained towels. It was a horrible experience.
Stayed 1 night in Mar 2024

8/10 Good

Elizabeth

Stayed 2 nights in Mar 2024

8/10 Good

Lisa

Stayed 1 night in Mar 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff cancelled my reservation at 9:25pm while we were driving down because we hadn’t arrived yet. That is absurd and hardly a ‘late arrival’. I had to call and have it reinstated. WHen we got there, while walking to our room, we noticed that the first floor restrooms are broken. The elevator buttons don’t work well. The hardware for part of our hotel room door was missing. In our room, the microwave was broken as was the lamp and refrigerator. Only given one trash can so restroom shared with food waste. Paint was peeling off the walls in the bathroom. Two towels for a family of four. The water wouldn’t drain in the sink or shower/bathroom tub for like 15 minutes after each use. There was no liner for the ice bucket and it was wet. One of the beds bows in from overuse and was terribly uncomfortable. Those are the things the hotel could have done better. Perhaps out of their control but still germane to the traveler, the walls are paper thin. We heard every conversation, music, etc.. from our neighbors. In the morning I shared our experience with the gentleman at the front desk. He was kind and sympathetic. I told him I felt we deserved a partial refund, particularly because the food we planned to refrigerate went bad. He gave us $0 refund. I will not recommend this hotel to others.
Stayed 1 night in Mar 2024