customers got 100% off their flight in the last 30 days when booked with a hotel.
Check in staff at ORD are exceptional. They really work together. Flight staff kind. Helpful to a small challenging group of three near me on KE038 to Seoul.
the best airline I have flown on on!
There was no Wifi on the plane but in flight entertainment was ok. The staff started off strong but the service dropped slightly during the flights. With only 8 passengers in Premium Economy, the service could have been better. Overall, it was a good flight.
My compliments to pleasant and helpful attendants.
Front desk person was a bit rude when I walked up to the counter with a question
All well done
They were actively trying to help. very good services.
The only thing I didn’t like is no drop bag counter. You still have to check in even you already check in online.
Simple straightforward efficient.