希诺阿旅游套票 | 希诺阿机票+酒店优惠低至 4 折

Very basic. Room was in need of repair as was the rest of the motel. Room was cleaner than the public areas. Pillows were not good. Hallways smelled of marijuana.

We really liked the property and our room. We had a 2nd bedroom upstairs with it's own bathroom so our teens had their privacy and so did we. Th kitchen we did not use had plates, glasses and a little coffeemaker. Staff was very nice and check in was fast. I did not get to use their pool or work out area so I can not comment on that but the breakfast area was great. I did not expect a nice hot breakfast. Eggs, sausage patties, potatoes, oatmeal, bagels,bread, cereal,yogurt, coffee, juice, milk and envelopes of hot chocolate. They also give you a complimentary soda or drink at their bar area. Breakfast staff was nice and kept the area clean. Would stay here again. It was a short drive to Illinois State University which is why we came.

The hallways are dirty. The tv remote needed new batteries, the fan would not turn off and the shower doors stuck. The staff very nice.

A Horrifying Experience -Unlivable Room & Unacceptable Service My stay at this hotel was an absolute nightmare. What should have been a place to rest after a long day turned into an experience that felt like something out of a horror movie. I've never encountered such unacceptable room conditions or such dismissive treatment when attempting to address a serious problem. We checked in at ~2am-exhausted & expecting a clean, safe room. Instead, we were met w/total disappointment & disbelief. Room was dirty, poorly maintained & showed signs of possible mold. To make matters worse, found prescription pill left behind by a previous guest. Perhaps one of the most unsettling was the door. There was approximately a 1" gap that left the room visibly exposed to the hallway, allowing anyone walking down the hall to see inside. This was not only disturbing but also raises serious concerns about privacy & security of guests. We didn't feel comfortable or safe staying in a room in that condition even after driving 13 hours. While waiting for my partner to arrive at the hotel with our moving truck, I decided to bring these concerns to the attention of the front desk attendant. Given the condition of the room, I felt that requesting a refund was entirely reasonable. The room was not suitable for us to stay, we had to find another hotel. Employee was defensive & denied our request for a refund.I later learned the employee was the owner and manager. I strongly urge you NOT to stay here!!!