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Seasonal outdoor pool, open 9 AM to 9:00 PM, pool umbrellas
Premium bedding, down comforters, pillowtop beds, blackout drapes
Premium bedding, down comforters, pillowtop beds, blackout drapes
Premium bedding, down comforters, pillowtop beds, blackout drapes

Guest reviews

3.8/5 Good
995 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Air Conditioning
Business Services
Housekeeping

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationHarrahs Cherokee Casino8 min walk
Popular LocationOconaluftee Islands Park19 min walk
Popular LocationEastern Cherokee Agency2 min drive
AirportGatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)87 min drive

Choose dates to view prices

  • Deluxe Room, 2 Queen Beds

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds
  • Premier Room, 1 King Bed

    3.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsPremier Room, 1 King Bed
  • Deluxe Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Premier Room, 2 Queen Beds, Non Smoking, Mountain View

    3.9/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More detailsPremier Room, 2 Queen Beds, Non Smoking, Mountain View
  • Deluxe Room, 1 King Bed, Jetted Tub

    4.4/5 guest room rating

    Room amenities

    • Sleeps 5
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Jetted Tub
  • Deluxe Room, 1 Queen Bed

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Room, 1 Queen Bed

About this area

Cherokee

Located in Cherokee, Cherokee Grand Hotel is in the entertainment district. The area's natural beauty can be seen at Oconaluftee Islands Park and Great Smoky Mountains National Park, while Cherokee Welcome Center and Museum of the Cherokee Indian are cultural highlights. Great Smoky Mountains Railroad and Cherokee Bear Zoo are also worth visiting.

Visit our Cherokee travel guide
Map
Popular Location

What's nearby

  • Harrahs Cherokee Casino - 8 min walk
  • Oconaluftee Islands Park - 19 min walk
  • Eastern Cherokee Agency - 2 min drive
  • Cherokee Welcome Center - 2 min drive
  • Museum of the Cherokee Indian - 2 min drive

Getting around

  • Asheville Regional Airport (AVL) - 71 min drive

Restaurants

  • Frontier Pancake House - 4 min walk
  • Wendy's - 4 min walk
  • Grounded Coffee Shop & Food Factory - 10 min walk
  • Burger King - 11 min walk
  • Subway - 13 min walk

About this property

Cherokee Grand Hotel

Hotel with free breakfast, walk to Harrahs Cherokee Casino
Along with coffee/tea in a common area, this smoke-free hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a lobby fireplace and a front-desk safe. All 90 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and microwaves. Free WiFi and coffee makers are standard, as are flat-screen TVs with cable channels.
Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Seasonal outdoor pool

Family friendly

  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in from 4:00 PM - 4 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 18 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to October
Pool access available from 9 AM to 9:00 PM
One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Cherokee Grand
Cherokee Grand Hotel
Cherokee Grand Hotel Hotel
Cherokee Grand Hotel Cherokee
Inn Of The Seven Clans Hotel Cherokee
Cherokee Grand Hotel Hotel Cherokee

Frequently asked questions

Can I cancel my reservation for free at Cherokee Grand Hotel and receive a full refund?
Yes, Cherokee Grand Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Cherokee Grand Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 9 AM–9:00 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cherokee Grand Hotel?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from 4:00 PM–4 AM.
What time is check-out at this property?
Check-out is at 11 AM.
Where is this property located?
Situated in a national park, this hotel is within 1 mi (2 km) of Harrahs Cherokee Casino, Oconaluftee Islands Park, and Eastern Cherokee Agency. Cherokee Welcome Center and Museum of the Cherokee Indian are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Cherokee Grand Hotel

3.8
5 - Excellent
312
4 - Good
363
3 - Okay
168
2 - Mediocre
98
1 - Poor
54
3.9
Cleanliness
4.2
Service and Staff
3.6
Amenities
3.6
Property condition

3/5

  • Liked: Staff & service

The room smelled musty. Maybe due to not being used much because of COVID. The bathroom floor appeared to need mopping. The extra security on the door at the top was not secure missing a screw.

Stayed 2 nights in Aug 2020

4/5 Good

  • Liked: Staff & service

near casino and shuttle bus were remodeling but still nice

Stayed 1 night in Aug 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2020

3/5

    WiFi issues

    Loved the place and location. WiFi was non-existent on the 4th floor. That’s a problem because in this day and age WiFi is a necessity like water and electric service. Front desk reaction was “oh...it usually works”.

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The Staff was great , happy and kind .They were always helpful and nice .We will be back again soon for when next year.

    Stayed 3 nights in Aug 2020