Villas in Chetopa

"Everything was great"

"I had to clean the A/C vents, they were covered in something black. The door had to be closed with some force, it looked like it was pried open in the past. The pillows were thin and not very comfortable. Breakfast was okay. I found the aroma and soothing music in the lobby nice."

"We arrived at the property after they sent the code to the unit via a virtual chat. The code worked and the light turned green but it would not unlock the door. Three different people tried to help us and were calling people from the property. No help, we got a phone # from Expedia chat and got voicemail that said they seldom check messages and to text them, we did and waited . We were in the ghetto parking lot for 2 hours. There were filthy mattresses stacked up, nails and shingles all over the parking lot that had so many potholes you could hardly drive on it. We left and will be demanding a refund."

"good full breakfast "

"Bathroom shower was dated but clean"

"We arrived 6:30pm and check-in time was 3pm. We were there for a funeral and physically and mentally exhausted. Upon arriving we noted how incredibly dirty the lobby and pool were but as I was close to a melt down - I asked to see the room. Manager said it was not ready (mind you it was supposed to be done by 3pm). When I questioned the time difference she said that the cleaning crew just started and she had no idea how long it would be. I questioned why the pictures on Expedia were different then what I was looking at and she responded "oh yea, we know". At this point I am just standing there in shock. They had a $1500 hold on my credit card and I had no place to sleep. I had my two kids with me and my grandbaby. I am in tears. The horror of this motel, I cannot begin to describe. Thank goodness I found a lovely motel in Parsons that helped me out. I wish I could do zero stars - I had to wait 4 weeks to get a refund from Expedia and that was with the extra cost of the insurance for the room. I will never go through Expedia again and highly recommend that you never stay at this motel. "

"The hotel was very nice. All employees we interacted with were beyond nice, everyone was super friendly and helpful!"

"Just don’t stay here"

"Elevator was inoperable. My second-floor room was decent but a bit rough around the edges. Window blind was broken."