Chico Castle Hotels

"Room smelled, but the staff was great and changed my room right away."

"Welcoming check in; pleasant staff"

"It’s a nice place "

"Gret"

"The staff here are amazingly nice and accommodating. I asked for a different pillow, they brought me one. I asked to borrow a phone charger they had every kind. Both the lady at the front desk ( Madison?) and the lady at the restaurant ( server ) were extremely kind and welcoming. Five starts for this staff. "

"great downtown location, 5 minutes to shopping & dining. it appears that this motel has more rooms than parking which necessitates street parking, less secure"

"Only issue while we were there was that we asked for towels and they said they didn’t have any.. then called and said they had two and we went to get them .. fine but after my shower there was hair all over the towels and I marked unsafe because the crack heads at the motel 6 near by "

"it old motel but clean and comfortable, large bathroom. front desk was friendly and helpful. good value for the price"

"We had to visit Chico for a long stay, & the cleanliness and customer service was exceptional. Tilly the GM was very kind, and the front desk lady (samantha, I think?) was very welcoming. Breakfast was great w/ many options! The rooms smelled so clean almost like brand new furniture, w/ great features in the room. My son loved being able to stream videos on the TV and the kids loved the pool. Will definitely be back!"