SureStay Plus Hotel by Best Western Chula Vista West

Photo gallery for SureStay Plus Hotel by Best Western Chula Vista West

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Outdoor pool
Outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of SureStay Plus Hotel by Best Western Chula Vista West

SureStay Plus Hotel by Best Western Chula Vista West

2.5 out of 5
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
778 Broadway, Chula Vista, CA, 91910

Explore the area

  • Popular LocationChula Vista Center17 min walk
  • Popular LocationChula Vista Nature Center3 min drive
  • Popular LocationSilver Strand State Beach12 min drive
  • AirportSan Diego, CA (SAN-San Diego Intl.)14 min drive

Choose dates to view prices

About this area

Chula Vista

SureStay Plus Hotel by Best Western Chula Vista West is located in Chula Vista. Mission Basilica San Diego de Alcala and Point Loma Lighthouse are local landmarks, and travelers looking to shop may want to visit Chula Vista Center and Las Americas Premium Outlets. Chula Vista Nature Center and Aquatica are also worth visiting.

What's nearby

  • Chula Vista Center - 17 min walk
  • San Diego Bay - 2 min drive
  • Chula Vista Nature Center - 3 min drive
  • Kaiser Permanente Otay Mesa Medical Offices - 9 min drive
  • Silver Strand State Beach - 12 min drive

Getting around

  • H St Trolley Station - 2 min drive
  • San Diego Santa Fe Depot - 17 min drive
  • San Diego Intl. Airport (SAN) - 14 min drive

Restaurants

  • Karina's Mexican Seafood — 10 min walk
  • Olive Garden — 11 min walk
  • Family House of Pancakes — 11 min walk
  • Panera Bread — 13 min walk
  • Red Lobster — 13 min walk

About this property

SureStay Plus Hotel by Best Western Chula Vista West

Hotel in Chula Vista with outdoor pool and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. All 50 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Other amenities available to guests include coffee makers, hair dryers, and phones.
SureStay Plus Hotel by Best Western Chula Vista West offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Chula Vista hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices available
  • Grab bar in bathtub
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Best Choice Inn Chula Vista
Best Choice Inn
Best Choice Chula Vista
Best Choice Inn Chula Vista
SureStay Plus Hotel by Best Western Chula Vista West Hotel
SureStay Plus Hotel by Best Western Chula Vista West Chula Vista

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 41 out of 140 reviews
5 - Excellent 29%
Rating 4 - Good. 35 out of 140 reviews
4 - Good 25%
Rating 3 - Okay. 23 out of 140 reviews
3 - Okay 16%
Rating 2 - Poor. 14 out of 140 reviews
2 - Poor 10%
Rating 1 - Terrible. 27 out of 140 reviews
1 - Terrible 19%

3.6/5

Cleanliness

3.9/5

Staff & service

3.0/5

Amenities

3.4/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children
Disliked: Property conditions & facilities
Upon changing in, Lobby had no ventilation or Air conditioning on, there were no open windows and staff had no mask on . There were cops everywhere, all night long .our next door neighbors were up all night smoking inside their room and causing a ruckus . And upon leaving, we were charged an extra room fee. I had to call and dispute it . We will not be staying here again, like ever.
Stayed 2 nights in Oct 2021

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Sorry It wasn’t clean
Stayed 1 night in Oct 2021

3/5 Okay

Business traveler, Traveled with family
Liked: Staff & service
The receptionist was friendly. Good customer service.
Stayed 2 nights in Sep 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Sep 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service and poor poor management
Stayed 1 night in Sep 2021