Cleanliness was subpar. No extra toilet paper. Room was dusty. Towels weren’t folded nicely. The floor wasn’t entirely clean.
Stayed 2 nights in May 2020
Photo gallery
Guest reviews
Good
1,000 reviews
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
- Free WiFi
- Breakfast included
- Parking included
- Pet Friendly
- Free Airport Shuttle
- Air Conditioning
Map
17550 Rosbough Blvd, Middleburg Heights, OH
Explore the area
Baldwin Wallace College3 min drive
Cleveland, OH (CLE-Hopkins Intl.)7 min drive
Cleveland Metroparks Zoo14 min drive
Lakewood Park15 min drive
Choose dates to view prices
Standard Room, 1 King Bed, Non Smoking
Photos of Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
4.3/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
Internet - Free WiFi
Entertainment - Cable channels and video game console
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and linens
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Braille signage, low-height counter and sink, visual fire alarm, raised toilet seat, wheelchair accessible, and grab bar near toilet
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Standard Room, 2 Double Beds, Non Smoking
Photos of Standard Room, 2 Double Beds, Non Smoking
Standard Room, 2 Double Beds, Non Smoking
4.4/5 guest room ratingMore detailsRoom amenities
- Sleeps 4
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
Internet - Free WiFi
Entertainment - Cable channels and video game console
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and linens
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Braille signage, low-height counter and sink, visual fire alarm, raised toilet seat, wheelchair accessible, and grab bar near toilet
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Room, 1 King Bed, Accessible, Non Smoking
Photos of Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
4.4/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
Internet - Free WiFi
Entertainment - Cable channels and video game console
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and linens
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways, braille signage, wheelchair accessible, grab bar near toilet, low-height counter and sink, visual fire alarm, and raised toilet seat
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Standard Room, 2 Queen Beds, Non Smoking
Photos of Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
4.1/5 guest room ratingMore detailsRoom amenities
- Sleeps 4
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
Internet - Free WiFi
Entertainment - Cable channels and video game console
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains and linens
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Braille signage, low-height counter and sink, visual fire alarm, raised toilet seat, wheelchair accessible, and grab bar near toilet
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Middleburg Heights
Located in Middleburg Heights, Comfort Inn Cleveland Airport is in the suburbs and near the airport. Rock and Roll Hall of Fame and Christmas Story House are cultural highlights, and some of the area's activities can be experienced at Scene75 Entertainment Center and Edgewater Pier. Looking to enjoy an event or a game while in town? See what's happening at Progressive Field or Rocket Mortgage FieldHouse. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Visit our Middleburg Heights travel guideWhat's nearby
- Baldwin Wallace College - 3 min drive
- Cleveland Metroparks Zoo - 14 min drive
- Christmas Story House - 15 min drive
- Lakewood Park - 15 min drive
- Crocker Park - 21 min drive
Getting around
- Brookpark Station - 6 min drive
- Cleveland Station - 22 min drive
- Hopkins Intl. Airport (CLE) - 7 min drive
Restaurants
- Olive Garden - 7 min walk
- Pizza Hut - 8 min walk
- Panera Bread - 10 min walk
- Bob Evans - 12 min walk
- Brew Garden - 12 min walk
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
- Extended parking: USD 54 per week
- Free roundtrip airport shuttle from 4:00 AM - 11:00 PM
- Airport shuttle at scheduled times, on request
Food and drink
- Free buffet breakfast available daily 6 AM–9 AM
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
Family friendly
- Dry cleaning service
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Meeting rooms
Outdoors
- Picnic area
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Braille signage
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Blackout drapes/curtains
- Free cribs/infant beds
- Linens
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- Cable channels
- TV
- Video-game console
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Phone
- Safe (surcharge)
Policies
Check-in
Check-in from 3 PM - midnight
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 4:00 AM to 11:00 PM
Fees may apply; contact the property in advance to make arrangements
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per pet, per night
2 per room (up to 40 lbs)
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 15 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Extended parking fee: USD 54 per week
- Pet fee: USD 25 per pet, per night
- In-room safe fee: USD 1 per day
- Rollaway bed fee: USD 15 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Comfort Inn Cleveland Airport
Comfort Inn Hotel Cleveland Airport
Comfort Inn Cleveland Airport Hotel Middleburg Heights
Comfort Inn Cleveland Airport Middleburg Heights, Ohio
Comfort Inn Middleburg Heights
Middleburg Heights Comfort Inn
Comfort Inn Cleveland Airport Hotel
Comfort Inn Cleveland Airport Middleburg Heights
Cleveland Airport Comfort Inn
Comfort Inn Cleveland Airport Hotel
Comfort Inn Cleveland Airport Middleburg Heights
Comfort Inn Cleveland Airport Hotel Middleburg Heights
Frequently asked questions
Guest reviews
4.0
Cleanliness
4.0
Service and Staff
3.6
Amenities
3.8
Property condition
- Liked: Staff & service, amenities, property conditions & facilities
- Disliked: Cleanliness
I always stay at this particular hotel when I go to the clinic. Usually it is very clean, organized, and I had never had a problem seeing someone at the counter at all times if they were needed. The first 2 days, everything was fine. No big issues everything was cleaned. The only issue I had was on day 3 in the hotel, I went to turn my keys into the front desk around 4, nobody was up front. Then again I took the keys back up front around 5:15 in the morning, it was making me late for my surgery. So I had no choice but to put our keys on the desk. On our way out to the hospital, we noticed there was 2 younger males and a younger female. I let them know nobody had been at the counter for anlittle over an hour. On day 3, my husband get another hotel room because he can’t stay at the hospital due to COVID19. He called me to let me know he went to the front desk to complain about cleanliness. He said there was something sticky on the floor, a used towel still hanging up. What looked like urine in the floor. You would think during while we are all supposed to be taking extra precautions for cleanliness to help stop spreading germs so easily. It seems like whoever the new manager is there is not doing their job correctly. I am severely disappointed after these past few days. It seems like there is a new manager running it. I would highly recommend not letting her be in that position any longer.
Stayed 1 night in May 2020
This traveler didn’t leave comments with their review
Stayed 2 nights in May 2020
- Disliked: Staff & service
The day before we arrived, I called to verify our reservation and that there would be an airport shuttle. Got to the airport, called, for the shuttle, and I was told there isn't one because the census was low. Great. Spent an extra $70 in transportation costs. Got to the front desk and I was told I would need a parking pass for my vehicle. Okay. Then I had to go back to the front desk to get the parking pass I was told my rental vehicle would need. Poorly trained, poorly managed people at this property.
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service
The room could have used some updates. Bathroom mirror was coming apart and wood pulled off. Bathtub could have been cleaned more.
Stayed 1 night in Feb 2020
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