Sonesta ES Suites Cleveland Airport

Photo gallery for Sonesta ES Suites Cleveland Airport

Primary image
Seasonal outdoor pool
32-inch flat-screen TV with satellite channels
32-inch flat-screen TV with satellite channels
Iron/ironing board, free WiFi, bed sheets

Overview of Sonesta ES Suites Cleveland Airport

Sonesta ES Suites Cleveland Airport

3.0 star property

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
17525 Rosbough Dr, Middleburg Heights, OH, 44130

Explore the area

  • Popular LocationOBM Arena9 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)10 min drive
  • Popular LocationSouthpark Mall10 min drive
  • Popular LocationNASA Glenn Research Center14 min drive

Choose dates to view prices

About this area

Middleburg Heights

In the suburbs, Sonesta ES Suites Cleveland Airport is in an area with good airport proximity. The area's natural beauty can be seen at Cuyahoga Valley National Park and Canal Exploration Center, while Rock and Roll Hall of Fame and Christmas Story House are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Progressive Field or FirstEnergy Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • OBM Arena - 9 min drive
  • Southpark Mall - 10 min drive
  • NASA Glenn Research Center - 14 min drive
  • St. Paul Greek Orthodox Church - 15 min drive
  • Westfield Great Northern Mall - 15 min drive

Getting around

  • Brookpark Station - 6 min drive
  • Cleveland Station - 26 min drive
  • Cleveland Hopkins International Airport (CLE) - 10 min drive

Restaurants

  • Max & Erma's - 2 min walk
  • Olive Garden - 8 min walk
  • Bob Evans - 13 min walk
  • Brew Garden - 13 min walk
  • Capri Pizza - 14 min walk

About this property

Sonesta ES Suites Cleveland Airport

Suburban hotel with free breakfast and fitness center
A fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Sonesta ES Suites Cleveland Airport offers 158 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site (USD 40.00 per week)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • Business center
  • Conference space (550 square feet)

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Iron/ironing board
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 500 per accommodation, per stay

We have included all charges provided to us by the property.

The listed deposit applies to Suite, 2 Bedrooms bookings. The general deposit is USD 250 per stay for Studio Suite, 1 King Bed and Studio Suite, 2 Queen Beds.

Optional extras

  • Extended parking fee: USD 40.00 per week
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Residence Inn Cleveland Airport
Residence Inn Marriott Cleveland Airport
Residence Inn Marriott Hotel Cleveland Airport
Residence Inn Marriott Cleveland Airport Middleburg Heights
Residence Inn Marriott Cleveland Airport Hotel
Sonesta ES Suites Cleveland Airport Hotel Middleburg Heights
Sonesta ES Suites Cleveland Airport Hotel
Sonesta ES Suites Cleveland Airport Middleburg Heights
Sonesta ES Suites Cleveland Airport Middleburg Heights, Ohio
Sonesta ES Suites Cleveland Airport Hotel Middleburg Heights
Sonesta ES Suites Cleveland Airport Hotel
Sonesta ES Suites Cleveland Airport Middleburg Heights
Hotel Sonesta ES Suites Cleveland Airport Middleburg Heights
Middleburg Heights Sonesta ES Suites Cleveland Airport Hotel
Hotel Sonesta ES Suites Cleveland Airport
Residence Inn By Marriott Cleveland Airport
Sonesta Es Suites Cleveland
Sonesta Es Suites Cleveland
Sonesta ES Suites Cleveland Airport Hotel
Sonesta ES Suites Cleveland Airport Middleburg Heights
Sonesta ES Suites Cleveland Airport Hotel Middleburg Heights

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 474 out of 1002 reviews
5 - Excellent 47%
Rating 4 - Good. 287 out of 1002 reviews
4 - Good 29%
Rating 3 - Okay. 122 out of 1002 reviews
3 - Okay 12%
Rating 2 - Poor. 67 out of 1002 reviews
2 - Poor 7%
Rating 1 - Terrible. 52 out of 1002 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Getting extra pillows and towels was a chore
Stayed 5 nights in Jul 2022

3/5 Okay

Traveled with family
Overall the property was in a nice location but needs updating. Carpet needed to be cleaned and cigarette butts all outside. Not many towels and needed more silverware and kitchen was empty.
Stayed 3 nights in Jul 2022

3/5 Okay

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Space of the room. The property is outdated. 2 bedroom need work.
Stayed 2 nights in Jul 2022

2/5 Poor

Disliked: Staff & service, amenities
I had a bad experience, the housekeeper came and nock my door at 9:42 am the day I was leaving and I was in bed , because I didn't answer to his nocks , he opened the door and tried to go into my room at that monent I jumped out my bed almost nake and I told him why he was going into my room and he told me he wanted to find out if I was leaving, so that was not a good experience, so I complained about it to the front office but the lady at the front was not so friendly after I told her what had just happened.
Stayed 1 night in Jul 2022

2/5 Poor

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
While accommodating for our size family the cleanliness was awful. Upon entry we could easily tell the floor was not vacuumed. There were particles and the plastic things from clothing tags on the floor. There was change left in the drawer, a can of soup in the cupboard and some goldfish crackers in the pullout bed. The pull out bed had stains on the mattress, there was no bed linen readily available for the bed either. We had to go to the front counter to get sheets. We couldn’t get any extra pillows either. We had to take pillows off the king bed. The beds did not have ANY fitted sheets on them. I had to get up several times during the night to pull the flat sheets back over the bed to ensure our faces and body didn’t touch the mattresses; especially with children sleeping in the beds. If we wanted great towels we had to bring the old ones back to the front desk in exchange for new ones. After initially complaining about the floor not being vacuumed we were not offered to have housekeeping come do a quick vacuum, the guy just said I’ll let the manager know and that’s all we heard about that. And ALL the stains ALL OVER the floors. Disgusting!!!
Stayed 3 nights in Jul 2022