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Best Western Airport Inn & Suites Cleveland

Star Rating
2.5 out of 5

Information

Reviews

3.9 / 5Good
1,485 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    I-X Center
    5 min drive
  • Popular Location
    Cleveland Metroparks Zoo
    11 min drive
  • Restaurant
    The Garden
    13 min walk
  • Restaurant
    Bruegger's Bagels
    4 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Standard Room, 2 Queen Beds, Non Smoking, Microwave

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 2 Queen Beds, Accessible, Non Smoking

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Brook Park

Located in Brook Park, Best Western Airport Inn & Suites Cleveland is in a walkable area with good airport proximity. West Side Market is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cleveland Metroparks Zoo and Greater Cleveland Aquarium. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Mortgage FieldHouse.

What's nearby

  • Popular Location
    I-X Center - 5 min drive
  • Popular Location
    Cleveland Metroparks Zoo - 11 min drive
  • Popular Location
    Christmas Story House - 12 min drive
  • Popular Location
    West Side Market - 14 min drive
  • Popular Location
    Crocker Park - 18 min drive

Getting around

  • Brookpark Station - 3 min drive
  • Cleveland Station - 19 min drive
  • Cleveland, OH (CLE-Hopkins Intl.) - 4 min drive

Restaurants

  • The Garden — 13 min walk
  • Bruegger's Bagels — 4 min drive
  • Denny's — 4 min drive
  • 100th Bomb Group Restaurant — 5 min drive
  • Wah Fu Chinese Food — 5 min drive

About this property

Best Western Airport Inn & Suites Cleveland

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. All 64 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with satellite channels. Room service, coffee makers, and free local calls are among the other amenities available to guests.

Policies

Check-in

Check-in between 4 PM - 5:30 AM
Early check-in subject to availability
Minimum check-in age - 21

Special check-in instructions

Airport shuttle service is available on request from 6 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.
This property does not offer airport transportation service on Sundays. For more details, please contact the property using the information on the reservation confirmation after booking.

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pets

  • Pets allowed for an extra charge of USD 20 per pet, per night (maximum USD 100 per stay), plus a deposit of USD 100.00 per stay
  • Dogs only
  • 2 per room (up to 80 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Extended parking fee: USD 7.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per night (maximum USD 100 per stay)
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Best Western Airport
  • Best Western Airport Inn
  • Best Western Airport Inn Cleveland Brook Park
  • Best Western Airport Inn Cleveland
  • Best Western Airport Cleveland Brook Park
  • Best Western Airport Cleveland
  • Best Western Brook Park
  • Best Western Airport Hotel Brook Park
  • Brook Park Best Western
  • & Suites Cleveland Brook Park
  • Best Western Airport Inn & Suites Cleveland Hotel
  • Best Western Airport Inn & Suites Cleveland Brook Park
  • Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking
  • Extended parking: USD 7.00 per day
  • Free roundtrip airport shuttle from 6 AM - 11 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
5 - Excellent
464
4 - Good
583
3 - Okay
268
2 - Mediocre
109
1 - Poor
61
4.0
Cleanliness
4.1
Service and Staff
3.9
Amenities
3.8
Property condition

1/5

They don’t tell you about an extra $300 fee until your checking in, yes they’ll return it when you check out but they should let you know that ahead of time. Also they were so rude about it “well if you don’t have money, leave”. It wasn’t about the money it was you have to let people know these things. Plus they’ll find anything wrong with the room to keep that $300 from you. It’s just not right. Rude and wrong! Never going back

Stayed 1 night in Nov 2019

2/5

The stay here was just okay... the front desk staff was pleasant. The room was clean and functional. There was a banging sound in the HVAC ductwork above the bed, it kept me awake off and on throughout the night, but I didn't bother reporting it. My real disappointment comes from the reservation process and the fact I was overcharged. I booked two nights at this hotel via Expedia.com. However, my flight to reach the destination on 10/24 was cancelled, and I could not fly out to the destination when planned. I contacted Expedia and Best Western to a) move my reservation out one night, and b) cancel the reservation for the final night of my stay because I had alternate accommodations for that evening. Upon checking in, I again reminded the receptionist that I no longer needed the reservation for the second night, and she said she would cancel it. However, I was charged for the second night, and the hotel stated via telephone that they do not remember me asking for it to be cancelled. Since I was not given a cancellation number, I could not provide it to Best Western, who at this time states that their "hands are tied" and that my reservation is considered a no-show, therefore they will not refund the charge. I am now disputing this charge with my credit card company because I paid for a service/accommodation I did not receive and Best Western seems less than helpful to provide good customer service.

Stayed 1 night in Oct 2019

4/5 Good

Stayed 1 night in Nov 2019

1/5

They took my money and said I can’t stay here and asked for a refund and they said no worst hotel ever

Stayed 1 night in Nov 2019

3/5

Noisy . Walls were thin so you could hear all the noise in the hallway.

Stayed 1 night in Oct 2019

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