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Crowne Plaza Cleveland Airport, an IHG Hotel

3.5 star property
Suburban hotel with airport shuttle service and area shuttle service

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Crowne Plaza Cleveland Airport, an IHG Hotel

Sports facility
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; Italian cuisine
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.8

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • Parking available
    Parking availableParking available
  • Free airport shuttle
    Free airport shuttleFree airport shuttle
  • Breakfast available
    Breakfast availableBreakfast available

Check-in time

3:00 PM

Check-out time

12:00 PM

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

The linens hadn’t been changed, I have blonde hair; there were black hairs IN the bed! Also pubes or other short curly h...
Bruh
Jul 25, 2024
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About the neighborhood

Map
7230 Engle Rd, Middleburg Heights, OH, 44130

What's nearby

  • Baldwin Wallace College - 3 min drive
  • Rocky River - 5 min drive
  • I-X Center - 7 min drive
  • NASA Glenn Research Center - 12 min drive
  • Cleveland Metroparks Zoo - 16 min drive

Getting around

  • Cleveland Hopkins Airport Station - 11 min drive
  • Cleveland Station - 20 min drive
  • Cleveland Hopkins International Airport (CLE) - 10 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Crowne Plaza Cleveland Airport, an IHG Hotel

Hotel in the business district
Take advantage of a free roundtrip airport shuttle, a terrace, and dry cleaning/laundry services at Crowne Plaza Cleveland Airport, an IHG Hotel. For some rest and relaxation, visit the sauna. The on-site Italian cuisine restaurant, Tavolo 72, offers breakfast, lunch, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), a free area shuttle, and an area shuttle
  • Express check-out, express check-in, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 238 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

Does Crowne Plaza Cleveland Airport, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Crowne Plaza Cleveland Airport, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Cleveland Airport, an IHG Hotel on Aug 25, 2024 start from $137.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Cleveland Airport, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Cleveland Airport, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Cleveland Airport, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Cleveland Airport, an IHG Hotel?

Check-out is at noon.

Does Crowne Plaza Cleveland Airport, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crowne Plaza Cleveland Airport, an IHG Hotel located?

Situated near the airport, this hotel is 0.7 mi (1.1 km) from Southwest General Health Center and within 3 mi (5 km) of Baldwin Wallace College and Mill Stream Run Reservation. Rocky River Reservation and Rocky River are also within 3 mi (5 km).

Crowne Plaza Cleveland Airport, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 341 out of 875 reviews" "
Rating 8 - Good. 271 out of 875 reviews" "
Rating 6 - Okay. 120 out of 875 reviews" "
Rating 4 - Poor. 83 out of 875 reviews" "
Rating 2 - Terrible. 60 out of 875 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Bruh

Disliked: Staff & service, amenities, property conditions & facilities
The linens hadn’t been changed, I have blonde hair; there were black hairs IN the bed! Also pubes or other short curly hairs all over the bathroom, not just in one place. There were short curly hairs in 2 corners and in the middle of the floor! Disgusting. The staff were less than helpful.
Stayed 1 night in Jul 2024

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
Very run down, in need of repair.
Stayed 2 nights in Jul 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Temperature of the room was set to 61 when I arrived. Took a while to get the room comfortable. The shower never got hot, just lukewarm. The breakfast bar, however was delicious and a good value and the staff was very nice.
Stayed 1 night in Jul 2024

6/10 Okay

Jodi

Liked: Cleanliness
Front desk was real short and couldn’t be bothered with questions. One of the elevators would not open from the inside on the fourth floor. We had to go back down to the lobby and get on another one.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean propriety
Stayed 1 night in Jul 2024

4/10 Poor

JASMIN

Traveled with family and small children
One of the rooms tv didn’t work they was suppose to send someone and no one came. The pool was dirty and slimy it had algae in it and one of the workers said that it was still good we could have still swim in there. Like no I just feel like I could of went somewhere else for those prices
Stayed 1 night in Jul 2024

4/10 Poor

svens, canton

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Aaron

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Understaffed. I feel sorry for the staff who were working hard trying to keep things running. Check in was fine, then we learned the elevator was out. Fine, we’ll carry our bags to the third floor. Then we found used towels hanging in our closet. I took those down to the front desk to let them know. Back to the room, look out the window at the view…oh there’s an organic matter stain on the window. A prior guest was inspired by the view? Anyway, the bathroom was at least clean. The pool deck area was made out of slippery slate or something terrible. I saw two kids wipe out on that. No towels anywhere to be found, not even an empty shelf where towels might have been previously. My son was fine with it but my daughter just went back to the room. The only thing keeping this from a one star rating was the comfortable bed and pillows. If you get one thing right, that should be it. Next morning, we found three decaf pods and one regular coffee pod in the room. Ok, I’ll walk downstairs and look for coffee in the lobby. Nope, there is creamer sitting there, but no coffee. Five stars for breakfast location, literally next door to Dunkin Donuts.
Stayed 1 night in Jun 2024

8/10 Good

Debbie

Stayed 1 night in Jun 2024

6/10 Okay

Frederick

Business traveler
Liked: Cleanliness, staff & service
Outdated property in close vicinity of the airport
Stayed 1 night in Jun 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service
Rather worn, somewhat dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

ELISA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast friendly staff
Stayed 1 night in May 2024

4/10 Poor

Scott

Disliked: Property conditions & facilities
Shuttles are only ever half hour and fill quickly. Property is super old and needs work. Surfaces felt sticky. Not worth the money
Stayed 1 night in May 2024

8/10 Good

Shannon

Liked: Property conditions & facilities
Booked this hotel because it had an airport shuttle but when I checked in their morning shuttle to the airport was full. They only have one shuttle van. Other than that I think the hotel is a good one and I'll probably stay again but will book my airport shuttle a few days in advance.
Stayed 1 night in May 2024

8/10 Good

scottie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

scottie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to the airport has food and drinks. Clean and comfortable
Stayed 1 night in May 2024

8/10 Good

shelby

Stayed 1 night in May 2024

4/10 Poor

Sheilds

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

svens, canton

Liked: Cleanliness, staff & service, property conditions & facilities
Driver to airport was 10 minutes late
Stayed 1 night in Apr 2024

8/10 Good

Joyce M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very helpful. The property rooms need some updating. The hotel is clean and quiet.
Stayed 2 nights in Apr 2024

10/10 Excellent

Josh Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
Only one elevator worked throughout the three days I was there for the solar eclipse and the hotel was filled. The restaurant was great for a quick evening meal, but breakfast time was chaotic with only one person taking care of everyone. There were no clean tables when i arrived, but the server was doing her best to make sure everyone was served. The vent in the bathroom above the toilet was covered with fuzz and the sink area was dusty and the front surface hadn't been wiped down in a while. The bed was comfortable, and the staff seemed to be doing their best to help everyone.
Stayed 2 nights in Apr 2024

4/10 Poor

Joyce

Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5