“The lobby was not staffed when I arrived. I had to call a number for someone to come. The person who came was surly and abrupt. I was told breakfast was served at 7 am. When I came down a little after 7, there was no breakfast and no coffee. Another guest had called the phone number twice and was told staff would arrive shortly. They left in disgust at 7:45. I called the number and got voice mail. Eventually the same surly staff member came and set out cereal and waffle makings and juice. Then……
“The lobby was not staffed when I arrived. I had to call a number for someone to come. The person who came was surly and abrupt. I was told breakfast was served at 7 am. When I came down a little after 7, there was no breakfast and no coffee. Another guest had called the phone number twice and was told staff would arrive shortly. They left in disgust at 7:45. I called the number and got voice mail. Eventually the same surly staff member came and set out cereal and waffle makings and juice. Then……
Sandra