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"Nice old hotel, I like staying at these grand old hotels when possible! Very welcoming and friendly staff, car park was small but they found me the last spot when I arrived in the evening later than planned. I was hoping to use the electric car chargers but these were occupied by contract guests so arrive early or perhaps arrange with them beforehand if your electric car is nearly out of juice! Very handy feature to have, even better if I'd been able to use it!"

"Plenty of parking spaces right outside the entrance. Staff are so friendly. Lake view from the well maintained gardens. Powerful hot shower. Lovely good priced food. Could do with a bit more drawer space in the family room, and a plug socket near the kettle. Would definitely recommend. Lovely warm swimming pool as well. Plenty of towels to use. "

"Good clean value for money accomodation in Central Carlisle. 2mins walk from railway station. Lots of places to eat and drink in adjacent area. Staff friendly and efficient. Excellent breakfast"

"Excellent!"

"Wonderful location and beautiful scenery. Excellent breakfast. Staff were very helpful and friendly, particularly the breakfast time staff. "

"Really impressed with the quality across all areas from accommodation to public areas to dining facility and menu, and last but not least, the breakfast room and options. The hotel exceeded our expectations and we will be back."

"Breakfast good. Free parking ideal. Condition of room terrible. No heater. We tried 2 rooms and mattress were terrible in both. Shower leaked permanently. Very difficult to have a restful sleep there."

"Loved the "

"Really lovely hotel! We stayed for two nights over the Easter weekend and enjoyed the delicious cocktails and dinners, delightful spa facilities and comfortable room with a huge bed and stunning lake views. The hotel exterior was being refurbished when we were there & we are looking forward to visiting the new spa when it is up and running. Special thanks to the bar staff who were indefatigable, mixing cocktails in the evening and then back for the breakfast shift! A wonderful stay and we will return."