Ratings based on 342 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler
Posted Sep 28, 2017
Very comfortable and nice hotel. Meal was very good at the restaurant.
Recommended
for Everyoneby A verified traveler from London
Excellent hotel
Posted Aug 29, 2017I was very pleased with our stay at this hotel.The staff is welcoming and professional and the rooms spacious and comfortable.
Recommended
for Everyoneby A verified traveler from Dallas TX
Posted Aug 27, 2017
Beautiful place. Great breakfast, close to the most import land mark of Coimbra.
"Universidade de Coimbra"
Recommended
for Everyoneby A verified traveler
Comfortable and clean
Posted Jul 26, 2017
Pros: Clean, lovely white duvet, comfortable bed, large room, large windows, nice view, great bathroom, clean
Location: We had dinner across the street at a cafeteria.
This hotel was an excellent choice and provided a wonderful rest for the night we spent there. Large comfortable room, lovely view, clean.
Comment from Hotel Management
Aug 1, 2017 by Alves, Hotel Management
Dear Liza
We thank for the complete description about our hotel and for sharing your experience with another travelers.
We hope to welcome you again on a near future.
Best Regards
Carlos Alves
Manager
Recommended
for Everyoneby A verified traveler
Posted Jul 13, 2017
It was a good place to stay, short stay but pleasent
Comment from Hotel Management
Aug 1, 2017 by Alves, Hotel Management
Dear Guest
Next time you have to stay longer to enjoy all of our facilities.
We thank you for sharing your experience and wait for your next visit.
Best Regards
Carlos Alves
Manager
Recommended
for Everyoneby A verified traveler
Pleasant, modern hotel on river
Posted Jul 9, 2017
Pros: Good value
Location: Enjoyed eating at Fangas, very good tapas style restaurant.
Hotel is a bit hard to drive to given all the one way streets in the vicinity. Thought parking was included, but we had to use street parking which was okay since no charge for this during night. We walked to city center, University. Not much in restaurants right near hotel. Coimbra does have hills.
Hotel staff very helpful given I booked for wrong night. They didn't hassle us or make me feel dumb. Gave us the room rate we booked, no change fees. I greatly appreciate their flexibility and understanding. And I will be sure to note if calendar I am using starts on Sunday or on Monday...
Comment from Hotel Management
Aug 7, 2017 by Alves, Hotel Management
Dear Guest
Thank you for sharing your experience and for the highlights made to our very helpful staff.
We hope to welcome you again in Vila Galé Coimbra or in any other Vila Galé Hotel "Always Close to you".
Best Regards
Carlos Alves
Manager
Recommended
for Everyoneby A verified traveler from Ft Lauderdale
Good hotel for the price with a nice view
Posted Jul 7, 2017The hotel is good enough for the price, it is close to the city center and has a great view.
The facilities look updated and the breakfast was a highlight, with a great choice of fruits, eggs, cereals, breads, etc.
Comment from Hotel Management
Aug 7, 2017 by Alves, Hotel Management
Dear Juan,
Thank you for the time taken to share your experience with other travelers and for the highlights made to our location, facilities and Breakfast.
We wait for your next visit to Vila Galé Coimbra or to any other Vila Galé Hotel in Portugal or Brazil.
Best Regards,
Carlos Alves
Manager
by Bruce
Not bad - but not good.
Posted Jul 5, 2017 on HotelsFirst offered room was very small. Long corridor into corner room that two suitcases did not fit into. Very basic and unacceptable as two nights planned. Replacement room was marginally larger although following feedback management contacted me and insisted some people prefer a tiny corner room. Whatever! Food at restaurant was good and reasonable selection. Our room after being out all day was only cleaned after we returned about 5:30pm. A second room we had booked for rest of family was not even done as cleaner came after 6pm. 4 star - sorry not with that service.
by Mia from California
Dated room with nice bathroom but shabby neighborh
Posted Jul 3, 2017 on HotelsI prepaid a high price for a superior single with river view, but the hotel insisted my booking is only a superior room. After a long argument, I was given an ordinary room with river view. The river/canal view was indeed in small prints when you browse the room types but did not show in hotels.com confirmation. Manager and reception lady sticked to their rules and would not trust my words. Unpleasant start!
Room has a big balcony but no chair or table. No coffee or teamaker. River view is really not worth the extra bucks, especially with a big rundown building on the left. Carpet is a dark brown color and hides any uncleanness. Room is also dated, 3-star feeling except the nice bathroom and tub. Hotel is quite far from old city and isolated. Unsafe to walk back at night. Trivolio has much better rooms and is at the edge of old town.
Do be aware: safe deposit box is placed right above the refrigerator. Heat generated from the frig almost damaged my Laptop computer. The hotel needs to immediately change this design and also move the small prints to the Type of ROOM, so that the right info shows in booking.
Recommended
for Everyoneby A verified traveler
Posted Jul 1, 2017
Very friendly and knowledgable staff, had a pleasant stay.
Comment from Hotel Management
Jul 4, 2017 by Alves, Hotel Management
Dear Guest
We were very pleased to receive your comments about your stay with us.
Hope that we can welcome you again on a near future.
Best Regards
Carlos Alves
Manager