Parque Daphne: Tours y Actividades

It was not cleaned or maintained properly. The bedding was Dirty/Stained. The floor wasn’t vacuumed. After 3 rooms we had to leave. The last one had black stained ceilings and spider webs throughout it. I tried to request a refund but they refused it. Terrible experience, terrible environment and terrible customer service. I understand the renovating process but the rooms you rent out need to be cleaned.

Todo muy bonito

Don't stay here! First, check-in is 3p, not 2p as stated on H.com. Next, even if you request non-smoking, it'll still smell of smoke. Mine also had a cigarette burn in the bedspread. Most rooms do not have a TV. My room had a phone with no cord, a missing or burnt lampshade, bathroom ceiling vent was laying in the floor and blue tape hung from the hole. I didn't check if these worked: hair dryer detached from the wall and no amenities provided for the coffee maker. I am a single female with a service dog and they stuck me in the far back corner by the fenced woods and no grassy area for my dog to relieve himself. He thankfully was able to pee on the piles of pine needles & leaves near the stacks of old mattresses. The "continental breakfast" was a joke. Time shows 6-9am. I was in there at 8am and there was coffee, 1 mini chocolate donut, 2 mini blueberry muffins, cereal and bread for toast, yet no jelly, juice or even napkins. Also, they won't refill anything. I AM thankful for no bugs, clean sheets and although thin, the 2 towels and washcloths were clean. I'm assuming many rooms need some kind of service since they put up a sign for no vacancies yet there were other rooms on my side of the bldg that were empty, yet they put someone right next to me. The whole room experience was totally frustrating and not relaxing at all.