Ratings based on 185 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Charleston, WV
Had to change rooms the handicap rooms are awfulPosted Aug 12, 2016
We told the hotel we were going to be checking in late so when we got there we were given a room, a handicap room. Normally I wouldn't care except the room we were given was mediocre at best and definitely not worth the price we paid, the bed was horrendous you could feel the springs in the mattress and anytime my husband would move it would move the entire bed, the air conditioner didn't work well and there was dirt in the bathtub. Also the room didn't compare to the room I thought I was booking from the pictures, there was no sofa-bed. It was too late to do anything about it the first night because they had sold out, so first thing the following morning since I got NO sleep I confronted the front desk at requested a room change. I advised them had I known the room was going to be like it was I would have saved money and gone to a much cheaper hotel and gotten the same quality room. They had us wait around for a room change only to advise me they couldn't move me the the room they were going to because it was an upgraded room through priceline and since I was with Expedia they couldn't do it and had to move me to another room at the same price. So we had already made plans and couldn't wait any longer for them to clean our room but they said we could go on and they'd move our luggage for us while we were out, so upon returning I just checked into the lobby and got our new room key and number. The second room was much better and was what we were expecting the first time.
by A verified traveler from Ohio
Barely Slept!!!!Posted Jul 27, 2016
From the minute I tried to sleep there was nothing but noise. There were people screaming and shouting up until midnight. I thought it was finally over until for the next five hours I listened to the people above me engage in, I'm not sure but it was loud and disgusting!! I'm fairly certain the room above me was being used for an inappropriate Craigslist ad! It was so bad I almost called the front desk but I was fearful that I would be called out. I will never stay at this hotel again!
by Kevin from Williamsburg, Va
Posted May 28, 2016 on Hotels
We were here for a wedding; bar area closes early
by James from Ceredo
Columbus Courtyard MarriotPosted May 26, 2016 on Hotels
This was the third year in a row staying at this hotel and I'm never disappointed. The staff is so courteous and will go out of their way to help you. The room was quiet so made for nice relaxation after being out all day. This is one great hotel, others could learn a lot from the Columbus Courtyard Marriot.
Posted May 23, 2016 on Hotels
by A verified traveler
Posted May 6, 2016 on Hotels
didn't like that there was no breakfast the next morning included... the room was a not cheap so a little breakfast would have been NICE!!!!
by Susan from Cleveland, Ohio
not too greatPosted May 2, 2016 on Hotels
we stayed for soccer. the bed was very small, too smoothy and had a very plastic smell. I was disappointed in the service. I needed to ask a question and the gal sat at the bar talking to the employee for at least 3 minutes before coming to her desk and saying sorry i was busy - with what - socializing with the bar tender??? the doors to the courtyard were locked too
by A verified traveler
Posted Apr 19, 2016 on Hotels
by Not Provided
DisappointedPosted Apr 17, 2016 on Hotels
High marks for cleanliness... Clean hotel, bathroom and beds were clean. Bedding was horrible, clean but the sheets were like sandpaper, leading to a restless sleep. No free breakfast even though told at check-in that it was included.
by Aubrey from Buffalo, NY
Great hotel for a great price!Posted Mar 18, 2016 on Hotels
We were in Columbus for a Blue Jackets game and the hotel was in a great location to be close enough, but not too close!