We've stayed in hotels and motels in nearly all 50 states and dozens of countries and this was the worst experience that we've ever had in this ridiculously run motel. We arrived there in a snowstorm around 9:00 PM and were denied the room that we booked. A sign in the lobby said to use the phone on their wall after 7:00. The man on the other end told my wife that he would be right down. Fifteen minutes later we tried again, since the liar did not come down. I called and he lied to me and said that we weren't booked. I then went out and got my computer to get our booking number from hotels.com. I talked to the man on the phone again, who said that he was the security guard, and he admitted that he had lied about us not being booked, but he couldn't let us in after 7;00! I tried to reason with the idiot, but he insisted we couldn't be given a room and that we needed to find a different motel since there were several in the area. He acted like we were in the wrong since an alleged sign said that no one could get their room after 7, which was another boldface lie, since a sign said to call him if we were to arrive after that hour. Anyway, nothing of the sort was stated on hotels.com, My wife photographed the sign. Who ever thought a motel would refuse reservations after 7 PM and force anyone out into a snowstorm, especially one that was connected with a reputable company like Red Roof Inns. Furthermore, we noticed that there were Red Roof Inn photos describing how pet-friendly