Posted Aug 29, 2016 on Hotels
We called ahead for a late check in and did not arrive until 11 pm (check in is at 3). We were told we had to wait while someone made sure that our room was ready. The room was spacious and quiet. We found the following issues during our stay: there was open food in the refrigerator, dirty sheets on the hideaway bed, the A/C was set to 60 degrees, it smelled like someone emptied an entire can of air freshner in the room immediately prior to our arrival, we had to request toilet paper and a blanket at 11pm our 2nd night, the cleaning people came while we were out and left us with no towels and bedding during the middle of the day, numerous lights were burned out, the shower has no spot for toiletries (I have never seen this in a hotel before), the shampoo was opened and appeared to be used, there were no towels in the pool area and finally the water is literally brown. It almost appeared someone was living in our room. Would not recommend.