Charlottehaven

Photo gallery for Charlottehaven

Reception
Indoor pool
Terrace/patio
Terrace/patio
View from room

Overview of Charlottehaven

Charlottehaven

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Restaurant
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Social distancing
Map
Hjørringgade 12 C, Copenhagen, 2100

Explore the area

  • Popular LocationParken Stadium18 min walk
  • Popular LocationKastellet3 min drive
  • Popular LocationLittle Mermaid8 min drive
  • AirportCopenhagen (CPH-Kastrup)32 min drive

Choose dates to view prices

About this area

Copenhagen

Charlottehaven is located in Osterbro, a neighborhood in Copenhagen, and is in a shopping district and near the beach. Stroeget and Nyhavn are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Tivoli Gardens and Copenhagen Zoo. Experimentarium and Wallmans Circus Building are also worth visiting. Guests appreciate the hotel's quiet location.

What's nearby

  • Parken Stadium - 18 min walk
  • Kastellet - 3 min drive
  • Hans Christian Andersen Monument - 5 min drive
  • Little Mermaid - 8 min drive
  • Rosenborg Castle - 11 min drive

Getting around

  • Nordhavn Station - 4 min walk
  • Hellerup Station - 5 min drive
  • Copenhagen Airport, Kastrup (CPH) - 32 min drive

Restaurants

  • Indian Maharaja - 3 min walk
  • Shabaz Strandboulevarden - 4 min walk
  • IL Gusto Giusto - 5 min walk
  • Lupa - 5 min walk
  • Iki Sushi - 6 min walk

About this property

Charlottehaven

4-star Copenhagen hotel in Osterbro, near Little Mermaid
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Weekly housekeeping is available.
Charlottehaven offers 81 accommodations with espresso makers and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 43-inch flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 5 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

Danish, English, Norwegian, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Uncovered self parking on site (DKK 150 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–noon on weekends: DKK 165-265 for adults and DKK 100-175 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • The Café

Things to do

  • Aerobics classes
  • Bicycle rentals
  • Fitness center
  • Indoor pool
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Yoga classes

Family friendly

  • Indoor pool
  • In-room child care (surcharge)
  • Kitchen
  • Laundry facilities
  • Playground
  • Refrigerator
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms - 7

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Kitchen
  • Mixer
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; to check in, go to Charlottehaven Garden reception,Hjørringgade 12c,2100 Copenhagen
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 200 per pet, per night
Service animals are welcome, and are exempt from fees
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DKK 500.0 per day
Cribs (infant beds) are available for DKK 250.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between DKK 165 and DKK 265 for adults, DKK 100 and DKK 175 for children (approximately)
  • Uncovered self parking fee: DKK 150 per day
  • Pet fee: DKK 200 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: DKK 250.0 per day
  • Rollaway bed fee: DKK 500.0 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 5 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Charlottehaven Hotel Copenhagen
Charlottehaven Hotel
Charlottehaven Copenhagen
Charlottehaven Hotel
Charlottehaven Copenhagen
Charlottehaven Hotel Copenhagen

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 68 out of 107 reviews
5 - Excellent 64%
Rating 4 - Good. 32 out of 107 reviews
4 - Good 30%
Rating 3 - Okay. 6 out of 107 reviews
3 - Okay 6%
Rating 2 - Poor. 0 out of 107 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 107 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and Flat
Location is excellent next to both train and metro station. Staff very friendly and helpful. Flat good size ideal for family. The only criticism i would have is that the pool does not allow in children under 5. this is clearly stated on the website but still very disappointing, not come across this rule anywhere else ( however does seem to be a thing in Denmark). I can understand hygiene but most pools allow providing children are in swimming nappies etc.
Stayed 3 nights in Dec 2021

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Dec. 21
Great location and a nice apartments. Shared facilities such as pool unfortunately overbooked due to non-resident members. Not so family friendly, but probably great for business.
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Our stay at Charlottehaven was wonderful, the room was bright, modern and comfortable - the bed was v.comfy. The staff are friendly and welcoming, always available to help - we will be staying again.
Stayed 3 nights in Nov 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Very cozy and spacious apartment in a quiet area. Would highly recommend this place and the Laundromat cafe in the area which has lovely breakfast.
Stayed 2 nights in Oct 2021