Imperial Hotel

4.0 star property
Upscale eco-certified hotel, a short walk to Tivoli Gardens
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August 2024

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About the neighborhood

Copenhagen

Imperial Hotel is located in Copenhagen City Centre, a neighborhood in Copenhagen, and is in a shopping district and near the beach. Strøget and Nyhavn are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Tivoli Gardens and Copenhagen Zoo. Check out an event or a game at Royal Arena, and consider making time for Bakken Amusement Park, a top attraction not to be missed. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's convenience to public transportation: Vesterport Station is just steps away and Rådhuspladsen Station is 8 minutes by foot.

What's nearby

  • Tivoli Gardens - 5 min walk
  • City Hall Square - 5 min walk
  • Strøget - 7 min walk
  • Rosenborg Castle - 2 min drive
  • Nyhavn - 3 min drive

Getting around

  • Vesterport Station - 1 min walk
  • Copenhagen Central Station - 5 min walk
  • Copenhagen Airport, Kastrup (CPH) - 22 min drive

Restaurants

  • ‪Cafe Vivaldi Axelborg - ‬4 min walk
  • ‪Axelborg Bodega - ‬4 min walk
  • ‪Roast Coffee - Vesterport - ‬2 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪Royal Bar - ‬3 min walk

About this property

Imperial Hotel

Upscale eco-certified hotel near Tivoli Gardens
Close to City Hall Square and Strøget, Imperial Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and car rentals on site. The on-site Italian cuisine restaurant, Ristorante L'Appetito, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, babysitting (surcharge), and meeting rooms
  • A 24-hour front desk, a porter/bellhop, and smoke-free premises
  • Guest reviews give top marks for the dining options, breakfast, and helpful staff
Room features
All 304 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with heated floors and showers
  • Flat-screen TVs with cable channels
  • Art supplies, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Danish, English, French, German, Italian, Norwegian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (DKK 210 per day)

Food and drink

  • Daily buffet breakfast available for a fee: DKK 195 for adults and DKK 195 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante L'Appetito

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Built in 1958
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 200 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DKK 350.0 per night
Cribs (infant beds) are available for DKK 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: DKK 500

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately DKK 195 for adults and DKK 195 for children
  • Self parking fee: DKK 210 per day
  • Pet fee: DKK 200 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 150.0 per night
  • Rollaway bed fee: DKK 350.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 28138288

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Imperial Copenhagen
Imperial Hotel Copenhagen
Imperial Hotel Hotel
Imperial Hotel Copenhagen
Imperial Hotel Hotel Copenhagen

Frequently asked questions

Is Imperial Hotel pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of DKK 200 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Imperial Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Imperial Hotel on Aug 25, 2024 start from $130.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Imperial Hotel?

Self parking is available for DKK 210 per day.

What time is check-in at Imperial Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Imperial Hotel?

Check-out is at noon.

Where is Imperial Hotel located?

Located in Copenhagen City Centre, this eco-certified hotel is within a 5-minute walk of Wallmans Circus Building and Tivoli Gardens. City Hall Square and Strøget are also within 10 minutes. Vesterport Station is only a 2-minute walk and Rådhuspladsen Station is 8 minutes.

Imperial Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 884 out of 2495 reviews" "
Rating 8 - Good. 985 out of 2495 reviews" "
Rating 6 - Okay. 389 out of 2495 reviews" "
Rating 4 - Poor. 164 out of 2495 reviews" "
Rating 2 - Terrible. 73 out of 2495 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

zia

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 3 nights in Jul 2024

8/10 Good

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location is amazing but the hotel is dated. The elevators only accommodate 3 people so entering and leaving the facility at peak times is challenging. Overall it was a pleasant stay.
Stayed 1 night in Jul 2024

6/10 Okay

Kee

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

Wendy

Liked: Cleanliness, staff & service
Hotel was clean. Liked that the roll away bed was already setup on arrival. WiFi was terrible.
Stayed 3 nights in Jul 2024

6/10 Okay

Patricia

Disliked: Property conditions & facilities
Noisy area of the city. Rooms need significant updating.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Super close to transportation and easy to get around. Breakfast was wonderful. Staff was so helpful and super friendly. Room was very comfortable. I would definitely stay here again. Great place.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to Tivoli Gardens and Hoo On and Hop Off bus tours.
Stayed 3 nights in Jun 2024

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel conveniently located
Stayed 2 nights in Jul 2024

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like that my room was so far from elevated, but didnt ask GV or change. Also, asked for wash clothes and they didnt have any
Stayed 2 nights in Jul 2024

8/10 Good

Michael K, Kent

Liked: Cleanliness, staff & service
Great location, good staff and easy to get around. The elevators are small and have limited capacity. Could use an upgrade.
Stayed 3 nights in Jul 2024

8/10 Good

Bent

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jun 2024

6/10 Okay

Pamela

Traveled with family
Disliked: Amenities
Liked the area. Liked that it was located directly across the street from the metro station… Also lots of shopping and dining… Very walkable area. Did not like the rooms with carpet…also the shower was very small…felt like a cruise ship. Water flooded out…bathroom light was not working-had to switch rooms. Restaurant was good…however, the waiters were snobby…wasn’t the most comfortable to be there… I was told I did not need to tip in Europe and they absolutely asked each time we ate there over the course of two weeks about adding a tip to the bill. The breakfast was good… However, the fruit was not always ripe… And the cuts of the watermelon were very very small… But overall was very good and something to pay extra for which was worth it in the end. If you do not have it included in your hotel price… I do believe it ended up being about $28 for an adult so may not be worth it unless you have it included.
Stayed 7 nights in Jun 2024

2/10 Terrible

Hans

Business traveler
I have sent emails to hotel no reply and dealt with Expedia AI bots and have explained now several times - I paid $1000 and received nothing how should I feel?
Stayed 4 nights in Jun 2024

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2024

4/10 Poor

Joy

Disliked: Staff & service
Stayed 3 nights in Jun 2024

8/10 Good

Jeanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jun 2024

6/10 Okay

Vigfus

Business traveler, Traveled with partner
location is good but the hotel needs to be updated
Stayed 3 nights in Jun 2024

8/10 Good

Elizabeth, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Glitchy internet condition but very close to Central Station and clean!
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By the station and great location
Stayed 1 night in Jun 2024

6/10 Okay

Karina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to transport links to the centre and a good base for exploring Copenhagen. Just round the corner to Tivoli gardens. Excellent breakfast and friendly staff
Stayed 3 nights in Apr 2024

4/10 Poor

Gabriela Alexandra

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We had major issues with the plumbing in the bathroom. The staff also did not come right away and we had to chase them to come and fix the problem. In the end, it could not be fixed and we had to be transferred to another room. The other room was good but there was still a plumbing issue, and the floor was soaking wet throughout our stay. The staff also tried to charge us for breakfast upon checking out despite it never having been included and us never having any. Overall, I wouldn’t return!
Stayed 3 nights in May 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Apr 2024

General hotel information

Reasons to Book
Nice Bathroom & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Copenhagen (CPH-Kastrup)