TRU By Hilton Crossett

Photo gallery for TRU By Hilton Crossett

Featured Image
Outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of TRU By Hilton Crossett

TRU By Hilton Crossett

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
920 Unity Road, Crossett, AR, 71635

Explore the area

  • Popular LocationAshley County Medical Center3 min walk
  • Popular LocationCrossett Sports Complex18 min walk
  • Popular LocationCrossett City Park4 min drive
  • AirportCrossett, AR (CRT-Z. M. Jack Stell Field)11 min drive

Choose dates to view prices

About this area

Crossett

TRU By Hilton Crossett is located in Crossett. The area's natural beauty can be seen at Crossett Sports Complex and Crossett City Park.

What's nearby

  • Ashley County Medical Center - 3 min walk
  • Crossett Sports Complex - 18 min walk
  • Crossett City Park - 4 min drive
  • Chemin-A-Haut State Park - 37 min drive
  • Snyder Museum and Creative Arts Center - 44 min drive

Getting around

  • El Dorado, AR (ELD-Goodwin Field) - 74 min drive

Restaurants

  • Huddle House — 12 min walk
  • Chin Chin Chinese Buffet — 13 min walk
  • McDonald's — 15 min walk
  • Sonic Drive-In — 20 min walk
  • Fista Linda — 4 min drive

About this property

TRU By Hilton Crossett

Hotel in Crossett with free breakfast and outdoor pool
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. All 85 rooms offer free WiFi, refrigerators, and LCD TVs with cable channels. Other amenities available to guests include hair dryers, safes, and showers.
TRU By Hilton Crossett offers 85 accommodations with safes and hair dryers. 49-inch LCD televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 49-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Dogs welcome
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

TRU Hilton Crossett Hotel
TRU Hilton Hotel
TRU By Hilton Crossett Hotel
TRU By Hilton Crossett Crossett
TRU By Hilton Crossett Hotel Crossett

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 66 out of 93 reviews
5 - Excellent 71%
Rating 4 - Good. 16 out of 93 reviews
4 - Good 17%
Rating 3 - Okay. 3 out of 93 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 93 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 93 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean. Crossett needed TRU!
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I know CoVid is affecting things, but you still charge a full price and scrimp on breakfast.
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with family and small children
Disliked: Staff & service, amenities
The room hadn't been cleaned properly before we arrived. There was food left in the tiny tiny mini fridge. The floors were dirty. Beds are terribly uncomfortable. The room is like a dorm room not hotel room. No drawers or ANYWHERE to put anything. Some pipes hanging off the wall foe hanging cloths. Nowhere to sit other than the bed. Bathroom door stuck on the floor and could not open all the way. Which was unfortunate because we were in a ADA room, had a person with a disability had been in that room the bathroom would have beed off limits to them. They do not attend to your room unless you know to ask for it to be cleaned before 10am. The General Manager was rude. She and her staff stand outside the entrance and smoke. Unprofessional to say the least.
Stayed 3 nights in Aug 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the design of the welcome area and the friendliness of the staff.
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facility was more basic than I expected for a Hilton facility. The breakfast was good. I have stayed at more economical motels that were just as good.
Stayed 2 nights in Jul 2021