Crystal Harbour Vacations from $648

Property was excellent and very convenient location to everything. Dedicated spot

We stayed at the Kimpton Seafire Resort in Grand Cayman from Sept 15–19, 2025. The property is beautiful, clean, and exactly what you expect from a luxury resort, but I’m giving 3 stars due to how uncomfortable I felt after how a situation was handled. On our first night, we had a cigarette on the balcony without knowing there was a no-smoking policy. The next morning, we received a letter stating there would be a $350 charge per incident if we smoked again — fair enough, we understood. The next day while napping, Charlie from the front desk called to say we were smoking again and that security was watching our balcony. This was disturbing since my wife has a disability and we spend a lot of time outside. When I went to the desk to explain, Charlie changed the story several times — first saying security saw us, then that a guest above us complained (we were on the top floor), then that neighbors complained (there were hardly any guests at the hotel). From that point forward I felt my privacy had been violated. I didn’t allow housekeeping in my room and avoided the balcony. Other issues: construction noise from the pool bar started at 9 a.m., and the concierge gave us incorrect excursion times (luckily we were early or we would have missed them). Positives: Nick at the beach was excellent, as were the bell staff and quick room service. But overall, I left feeling uncomfortable and disappointed for a resort of this level.

It is very nice,food is very expensive and that is common on the Island. They are working on the Sargassum which Mother Nature controls that issue. It is a drive to most visited areas. The kitchen is nice to have,the studio could use a table to eat at. Ceiling fan needs to be set on a higher speed to be sufficient. Definitely a very clean private area.

STAFFS ARE AMAZINF AND PLACE IS BEAUTIFUL