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Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

Japanese garden
Property amenity
Desk, blackout drapes, soundproofing, iron/ironing board
Lobby lounge
Lobby lounge

Overview of Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

3.0 star property
7.8 out of 10 Good
7.8/10 Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
800 South Route 31, Crystal Lake, IL, 60014

Explore the area

  • Popular LocationThree Oaks Recreation Area12 min walk
  • Popular LocationCrystal Court Shopping Center3 min drive
  • Popular LocationNorth Wall Rock Climbing4 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)43 min drive

Room options

About this area

Crystal Lake

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel is located in Crystal Lake. The Catlow Theater and Woodstock Opera House are cultural highlights, and travelers looking to shop may want to visit Crystal Court Shopping Center and Village Square Shopping Center. Brunswick Zone XL and Norton's U.S.A. are also worth visiting. Spend some time exploring the area's activities, including skiing.
Visit our Crystal Lake travel guideOpens in a new window
Map

What's nearby

  • Three Oaks Recreation Area - 12 min walk
  • Crystal Court Shopping Center - 3 min drive
  • North Wall Rock Climbing - 4 min drive
  • Veterans Acres Park - 6 min drive
  • Crystal Lake City Hall - 6 min drive

Getting around

  • Crystal Lake Pingree Road Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive

Restaurants

  • Portillo's - 20 min walk
  • McDonald's - 3 min drive
  • Chick-Fil-A - 17 min walk
  • McDonald's - 4 min drive
  • Texas Roadhouse - 19 min walk

About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

3-star hotel
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel. The onsite restaurant, Three Oaks Lodge, features American cuisine. In addition to a fireplace in the lobby and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), express check-out, and a porter/bellhop
  • Tour/ticket assistance, free newspapers, and a gift shop
  • Guest reviews say great things about the dining options and location
Room features
All 197 rooms have comforts such as pillow menus and air conditioning, as well as perks like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends; USD 19.99 per person
  • A restaurant

Restaurants on site

  • Three Oaks Lodge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 21,869 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Frequently asked questions

Does Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel?

As of May 28, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel on May 30, 2023 start from $108.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel located?

Situated in Crystal Lake, this hotel is 0.6 mi (1 km) from Three Oaks Recreation Area and within 3 mi (5 km) of Crystal Court Shopping Center and Revolution Patient Portal. North Wall Rock Climbing is 2.2 mi (3.5 km) away.

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel Reviews

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 288 out of 738 reviews" "
" "10 - Excellent 39%
Rating 8 - Good. 237 out of 738 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 104 out of 738 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 59 out of 738 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 50 out of 738 reviews" "
" "2 - Terrible 7%

8.1/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great, wasn’t very insulted so you could hear everything in other rooms.
Stayed 1 night in May 2023

10/10 Excellent

Huisuk

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility, and the staff were great. Will return for future visits to the area. Highly recommend..
Stayed 4 nights in May 2023

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant, open design. Room was ready for me way earlier than check in which was great. The property was beautiful and the pool was great. Very quiet and peaceful. Service was outstanding at the bar.
Stayed 1 night in Apr 2023

4/10 Poor

Stephen

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The outside of the hotel was nice but the part I didn't like the railing in the pool was broke and loose the pool had mold on the intakes and was very cold and had way too much chlorine in it my girlfriend got chemical burns on her the next day at breakfast was decent but their food was not fresh as it should have been the cheese was old and mixed in with new cheese the sauces and bacon weren't separated so therefore is very greasy and it has very limited drinks there for people half a jug of milk for everybody that attended breakfast on ice no orange juice which was disappointing eggs were cold bacon and sausage was cold and a french toast had been sitting there too long and then on top of all that they charged me $100 incidental fee which is four times as much as any hotel in the local area and it took them over 10 to 12 days to get it back to me I'm still waiting for it I will probably never stay at a Holiday Inn again
Stayed 1 night in Apr 2023

8/10 Good

India

Stayed 2 nights in Mar 2023

6/10 Okay

Isamar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
I appreciated the kindness of the staff and the comfort of the rooms, however we found the pool room and pool to be rather cold which made it difficulty for our children to stay in the water for more than 20 minutes. Restaurant wait times were also very prolonged despite low guest volume.
Stayed 1 night in Mar 2023

10/10 Excellent

George

Liked: Staff & service, property conditions & facilities
Very Nice
Stayed 1 night in Mar 2023

10/10 Excellent

Mark, Crystal Lake

Stayed 1 night in Mar 2023

10/10 Excellent

Nathaniel

Stayed 1 night in Feb 2023

10/10 Excellent

Pramod

Stayed 1 night in Feb 2023

General hotel information

Highly Rated Amenities
Nice Bathroom & Property Cleanliness
Star Rating
3
Nearest Airport
Chicago, IL (ORD-O'Hare Intl.)
Address
800 South Route 31, Crystal Lake, IL