Crystal Mountain Tours

Picked this hotel for the hot tub & all weekend it was not open

Staffing is SO important for any business and Brio Beach Inn really hits it out of the park with their staff. From the moment we stepped on to the property Patricia had us feeling like her favorite family member coming for a visit! She was smiling, warm and welcoming every encounter we had. She went above and beyond making sure we had the best possible experience. Every room has a view of the water, there is parking on site, the office hours are limited, but they do mean it when they say to call them ANY time. The rooms are clean, and you only hear road traffic in the morning after 9am. Yes, the rooms are small, and all the other “normal” issues you can run in to not staying in your own home, but your on vacation so you don’t spend much time in the rooms, and with employees like Patricia, you don’t feel like just a guest. First time staying at Brio Beach Inn and it made a great impression!

Check in was a breeze and Kayla was very friendly and efficient. We were there for a very short time, but the rooms were cleaned well and served our purpose.