- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Hyatt House all over Texas. This property was so disappointing. Property was run down however it was relatively clean. There was a soaked paper towel or tissues at the pool for two days. Went to get “breakfast” and was rudely told we weren’t allowed to get anything because our 3 year old didn’t have a mask on. Smoke detector flashed a green light over the tv directly at the bed all night. There were homeless people trying to sneak into the hotel two nights in a row. Avoid this particular hotel.